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Bonjour tout le monde, j’ai déjà posé cette question sur le centre d’aide Strava, mais je n’ai pas eu la réponse. Quelqu’un peut-il me dire pourquoi mon cumul de kilomètres de cette semaine n’est pas identique dans les statistiques de mes clubs par rapport à celui de mon profil,merci TRANSLATION: Hello everyone, I asked this question before on the Strava help center, but I didn't get the answer. Can anyone tell me why my cumulative kilometers for this week are not identical in my club statistics compared to those in my profile, thank you

Hi,I went on a hike but forgot to end it, so the drive back home was registered as part of the activity and also showed up on the heatmap.Cropping the activity removed the drive from the hike, but this didn't remove the 8 kilometers of driving from the heatmap. It's been weeks and the map has not updated to reflect the edited activity.What do?

my progress are not updating since weeks. any bug or it' just my fault? many tks

I am using Apple Watch Ultra 2 for runningsine march 2025 I am runningi don’t know why but Strava only sync my activities from june 2025apple watch run 2025 - 712kmIn Strava app - 400km  Strava missed about 3 month of activity and I don’t know how to sync them any solution please ? thank you  

Could you check why this activity not showing in the feed?? https://www.strava.com/activities/15014672925Its not mute, its open to all users. 

Hi, since the athlete number limit has already been reached, I would like to revoke some inactive athletes, but their refresh tokens are already invalid. What should I do?

Hello. I can’t change my email address. i switched phone. I want to change the email address associated with my account for accessibilty reason but everytime I change it, it tells that something went wrong and try again later. Please help me with this. Response on this issue is appreciated. Thank you

Someone created a route with komoot for the group to run.she sent te link to the route, but now i want to import it to my strava in order to display in on my wahoo

For my pool swims or indoor bikerides I would like to add a location, like the name of the pool.Something similar as the gear option. A text field would be nice..I do not favour of putting it in the title. Difficult for selections. 

so i recently started to cycle on a Bluetooth Connected fitness bike.  i Connect my Apple Watch and record to Apple fitness. once done i import to Strava. I want to show the distance i have cycled but Strava is not showing the data even though its avaible via Apple fitness. is This a missing feature? A bug? Am i missing someting?  Best reguards.

Hey,I’ve turned off the .Ai analytics feature. Is there a way to switch it back on? 

Denk dat Strava mijn stilstanden met de fiets er niet meer uithaalt? 

I just entered the 55 plus category, and looking ahead to 65, it's hard to imagine going as hard  as I do now.  Just as I know it's noticeably harder now than it was at 45.  Lord knows I'm working my tail off.  So it seems that after 45 or 50, it would be a bit more fair and beneficial to make it a 5 year age group.  Personally, I don't mind people knowing my age either, so it'd be nice to see a person's age in their profile so I know if I'm competing against a young kid or not.

Dear team stravaGood morning Please help me with the refund process for the annual subscription I accidentally purchased, which the app automatically processed without my confirmation. I haven't used the Strava app since October. I only took a trial subscription, and then an annual bill was issued, which then automatically transferred the payment to my account. I will use the funds for hospital expenses. So, please help me with the refund process. I sincerely request it.Thank you.

Dear Strava Support Team,I am contacting you to request the cancellation of an active Strava subscription on my account. I never knowingly agreed to this subscription and only became aware of the charge after the transaction was processed.I have submitted a refund request through Google Play and am currently awaiting the process, which is expected to take 1–4 business days.Here are some details that may be helpful in tracking my account:Amount charged: Rp 609,390.00Device used: Android I would like the Strava team to assist me by:1. Canceling the active subscription.2. Reviewing this case and supporting the refund so that my funds can be returned. 

I'm not sure why this changed, but it used to be that when I started recording an activity through my Apple watch, the activity types I did most often showed up at the top of the list. However, recently, the order has completely changed, and I have to do a lot of scrolling to find the activity type I do the most.I'm not sure if this is a feature or a bug, but it's certainly annoying.

I created a segment a couple weeks ago, and it has yet to populate with any efforts. https://www.strava.com/segments/39500810

Some of us train for mountain races on treadmills and stair steppers. It turns out there is no way to enter elevation gain as a part of a manual activity, at least not in my Android Strava app. Can this please be fixed? 

I just got a new phone, and after installing the Strava app, I noticed that any time I try to view an activity (either mine or someone I follow) the app crashes. It also crashed if I try to tap on the Maps or Record features. I can navigate the rest of the app features like Groups, If I go to the “You” feature I can also navigate within the Progress option plus I can scroll down my list of activities but just can’t open any.It has been uploading activities from Zwift and my Wahoo Element IRL rides without issue.I had a Pixel 6a before and now a Pixel 8 Pro. Same Android OS version/build on both phones and settings for the Strava app are all the same too.I have done the usual troubleshooting like clear app storage/cache and also uninstalled/reinstalled the app too.Not sure if it’s a specific feature of the Pixel 8 Pro causing the issues that my 6a did not have but it’s very frustrating.Thanks for any suggestions offered!

I have a few questions about the following rate limits:Overall Rate Limits: 600 requests every 15 minutes, 6,000 dailyRead Rate Limits: 300 requests every 15 minutes, 3,000 dailyDoes the read limit apply when polling the API to check whether an activity upload has finished processing via the uploads/{uploadId} endpoint? Does the read limit apply when checking to see if an activity is still uploaded, again using the uploads/{uploadId} endpoint? We're doing this to ensure that we can deeplink users to activities that still exist in Strava Is it possible to increase this limit?Thank you!

Hi there - I’m posting to request an expedited review for increasing my athlete limit.While I understand your website indicates a 7-10 business day timeframe, the strong momentum my app is experiencing makes a quicker review crucial.We hit our rate limit less (max. 999 athletes connected, 3k read limits/day) less than 24 hours since launching.Sustaining growth and user engagement relies on maintaining this momentum, but the current API limit has effectively halted its progress. My email is me@timwijaya.com  - this is the email used to submit my form again.

Why there is still not padel activity but pickleball yes??There is like 30 milions players all around world and still not activity…. 

I made a new segment but I am the only person showing up on the leaderboard. when this first happened I tried deleting it and make it again, that didn’t help. after waiting for a few hours nothing changed except people who have ridden that segment today showed up. Why aren’t the rides by people in the past showing up and how do i fix it?

Hi!I have been uploading my rowing to Strava (Android) for a while now, and recently I noticed that when using the ‘Quick Edit’ feature to rename/make changes to these activities, the pace units for the activity - “/500m” for rowing - is changed to be “/km”. However, this is unhelpful as rowing consistently uses the “/500m” to measure splits. This issue isn’t present when using the standard Edit Activity button. Unfortunately, I haven’t been able to see if this issue is consistent across other devices/Strava versions, and I don’t know if it has existed since the introduction of the Quick Edit feature or not. Device Data:Strava V339.16 (12391138)Android Version BP22.250124.010 (Baklava)Pixel 6  

i want to join strava subscription by using the student 50% discount method but sadly i dont have any credit card of sort of them, is there any way that i could pay without a credit card?