Solved

I have a running blog and a separate riding blog on two different domains.I set up the API for my earlier site and it’s working fine.But I cannot set it up to also run on the newer riding website: {"message":"Bad Request","errors":[{"resource":"Application","field":"redirect_uri","code":"invalid"}]}Any ideas/workarounds?Both sites are running WordPress.

Hello, it's been almost a month and Strava support hasn't responded to my refund request. How long does this take to even get a simple reply from support? 

Gibt es eine Möglichkeit den Kauf zu rückerstaten weil ich habe blöder weise ein Jahresabo gekauft brauche aber das geld weil es mein Taschengeld  ist.

I created a Discord bot using the Strava API. Our club has around 600 members, and we plan to organize team competitions on our Discord server. However, the "Number of athletes allowed to connect" is limited to 1, so I'm unable to fully utilize the API. I have filled out the form and submitted it. How long does it take for approval?

I went to record a run and Strava had logged me out and was making me fill in my name and birthday. When I had done that it gave me a new account. When I tried to log out and into my original account the email was now in use for the account I had just made without knowing. And I have no idea how to get it back. Please help 

I noticed this in your latest announcement about updates to the TOS/privacy policy:Al features. Like so many of you, we’re excited about AI, and we’re identifying ways it can enhance your product experience. We explain how we use data in our AI features.(Sidenote: this is just terrible messaging, not everyone is “excited about AI,” and it’s basically a triggering word for a lot of people, who will write off your entire product because they have come to associate “AI” with “en**bleep**tification.”)The only explanation of using data in AI features I could find was in the privacy policy (identical language appears in Legal Bases):Provide AI Features. For example, we use machine learning or artificial intelligence, including large language models, to detect anomalies on leaderboards, generate route recommendations, or provide personalized training guidance.This is…not a lot of explanation. At a minimum I’d like to know:Which of my data contribute to which features. For example, do my

On my Garmin Connect calendar I have an activity created by Runna App with a name like "W6 Mon Tempo - Tempo 2ks (9km)". When I do the workout it became "City name - W6 Mon Tempo - Tempo 2ks (9km)".When I finish the workout it appears as "Afternoon Run" on Strava.If I open the fit file with https://www.fitfileviewer.com/ I can see it under "wkt name" (see attachment)Neither Strava nor www.activityfix.com are able to see it.Do you have any ideas?

Hi @For a year now I have the following problem:When I run on Zwift, the data on Strava is displayed incompletely. the training is automatically synchronized. Strava also recognizes it as a Zwift race. The kilometers are also displayed, as is the route on the virtual map. It also recognizes the virtual segments. All other data is missing! This problem occurs in 9 out of 10 uploads and only on Strava. It is displayed correctly on Wahoo and everywhere else. According to Strava support, it is a known error that has been fixed for a year. Does anyone know the problem?

We all have the feed on the startpage. Only my feed wont stay on the date of publiced but it has a random order now. I see a rit from 5 days ago, 1 from yesterday, 1 from today and they all are ones if already seen. After like 10 uploaded rits from other i finally see 1 that was uploaded 5 minutes ago

I feel that Strava discriminates a bit on e-bikes, and that the App should be inclusive of all types of exercise and welcome e-bikers into the communityMy specific suggestion:* Allow Workout as a category for e-bikes, it currently is not available. I use road bikes and e-bikes. One of the things I like about an e-bike workout is that I can manage and maintain a preferred BP based on assist levels and gears, and it is definitely a workout for me when I am trying to maintain an optimal workout BP in my optimal range* if you are eliminating e-bike activities from things like leader boards, then establish a separate leaderboard and best time/effort for e-bikes

Hi everyone! help 🙏🏼 I have a problem. Yesterday I rode 225-230km on my bike but then at the end I got on the bus and after riding 5km I remembered that I hadn't turned off the recording. When I saved the recording, it said that I had to cut off the part I rode on the bus, I did so and after saving I had the first 74km of 225-230 left. Does anyone know how to turn it back on?

It uploads Pace, Heart Rate, Power & Elevation. How can I add others like Cadence?

I have a regular 4.2km run. My RE scores vary from 19-42 usually. But today it shot up to 104. I wear an Apple Watch which monitors heart rate and I import the data from that into Strava. This 104 scores seems very high although it is a warm day and I might be a bit dehydrated. Is this a reasonable scenario?

I have Just completed a 5.06k run and set a new PB of 22:48, I tracked this on my garmin forerunner on a 5k route I run regularly so I know it is the correct distance. I have stopped my strava on my phone and the activity is down as 5.75k with a 5k time of 19:30. I have tried editing the 5k time but it will not save, usually I would just delete the activity in the gps is wrong but it is a 64 second PB so would just like to know if anybody knows a way I can make it right before deleting it?Kind regards.

Is totally hidden on the app version. Why is that?

I kindly request a refund for my subscription because it was auto-renewed without my permission. The amount of ₱1,680.00 is urgently needed for my school tuition, and I hope you can kindly reconsider my case.

I did a ride a ride at 8.12 this morning and returned home at 12.30, the ride loaded to Garmin app okay but hasn’t uploaded to Strava.I know there’s been issues overnight and a fix was put in place however the issue seems to have remained.is anyone else still experiencing issues loading up to Strava?

Anyone else still hate this new share activity?This font is too big hiding the map and the last one "paste link sticker here" is useless. The only good thing is the TRANSPARENT sticker. Please Strava go back to the last version or at least let it available for us  to choose  which one to use. 

I have encountered a problem with the activity crop tool on the latest release of the Android app.When I decide to crop some parts of an activity (only tryed the end so far), much more of the activity than I have selected gets cropped.This one (Lunch Hike | Hike | Strava) I tryed to crop away the last 2 minutes and instead the last 3 hours where removed.This one (Morning Walk | Walk | Strava) I selected to remove the last minute, but the last 2 hours disappeared.The crop tool was working fine when I used it in the past (not more that 2 months ago last time).Please fix it (had help me recove what I lost). Thanks,Giovanni

Guten Tag, ich möchte mit drei weiteren Freunden vom kostenlosen Account in den Familien Account wechseln. Die gesammelten Daten, wie Leistung, Kilometer oder Touren wollen wir natürlich nicht verlieren. Bleiben diese erhalten oder was muss man machen? Wäre über Hilfe sehr froh. Lieben Gruß Sascha 

How do I disable unrequested historical (i.e. out of sequence) runs from showing up in my feed? I was taken by surprise by this and found it confusing. My expectation as a user would be to have a “show fewer posts like this” choice next to the post, or a clear toggle in settings. This is distracting and makes me want to use the app less. I’m sure some people like this feature, but I imagine some may find it similarly distracting and antithetical to the way we use the app. 

Hello, I’ve reached out to the Strava support team multiple times and submitted several tickets regarding a refund request. Unfortunately, it’s been quite a few days, and I haven’t received any response apart from an automatic bot reply. I’ve also checked my junk folder regularly, but still no updates. I’m really hoping for a prompt resolution to this issue. Your help would be much appreciated. Can someone escalate this one quickly?

I had a fall in my last run closer to the finish line  at exactly 4.95k of the 5k parkrun. I obviously was in no position to stop my garmin as I was in pain and being tended to by kind runners before I was driven to hospital. Strava shows the total time was 1 hour and the moving time 37 something. How can I remove the non moving time so the run reflects what truly happened? 

Hi, yesterday as usually i went runnig, and opened my strava app. I saw that i am logget out, so i logged in with my email, but my account was empty, no activity history, nothing. Looks like someone came to my account and changed email or something. I still can find this account in community search. Please help me somehow, i dont wanna lose 2 years of my activites.Here is a link to my account: https://www.strava.com/athletes/132955096Here is a link to account that i created yesterday on the same email: https://www.strava.com/athletes/128184712

I appear to have lost all data on my iPhone, I’ve logged into my Strava account and it says that my account is a free even though I have a subscription and recently renewed it! I’ve had to re follow friends and today I uploaded some data and it shows that I have a new account??!! All my previous data still shows on my iPad apart from today’s activity! How do I restore everything back to my phone? It appears that a new account has been opened but I’ve done nothing to open one! Any ideas of what to do?