Solved

I am unable to give kudos using my iPhone. I can tap the kudos icon, it turns orange, but when i refresh the screen, the kudos has disappeared, and I do not show in the list of kudos givers.If I attempt to like a comment someone has made, I get an error message - ‘something went wrong, please try again’.I am able to give kudos and likes from a PC, although I suspect that I am being limited to the number of kudos in a period of time.Any ideas or reasons would be appreciated

 Hello! i have a concern about accidentally subscription on strava app, because when i download it i click the free trial because i want to use and know the features of your app, so i click the free trial.Today when I checked my account was charged 1year subscription! 88.27$ Receipt number 347685 Can please get my refund? I rarely use Starva.

Is there a way to set different default bikes depending on what app I use to record the ride. I would love to have my Garmin default to my road bike, but have the Strava phone app default to my commuter.thanks,-E

Since the newest update, June? July 2025,  i started using strava to log yoga sessions in real time rather than a manual entry. Problem is, I forget to turn it off at the end of the class. I now show I did yoga for over 3 hours! The edit option will not let me change the time. Any thoughts?

Dear Strava Support Team,I hope you're doing well.I'm contacting you regarding a recurring issue when syncing workout data from the Mibro Fit app to Strava. While the basic workout details appear, the GPS map and full route data are often missing unless I manually export the GPX file from the Mibro Fit app and upload it to Strava myself.This is frustrating, as automatic sync should ideally include the complete workout information—especially the GPS map—for accurate performance analysis.Here are the main concerns: Automatically synced activities from Mibro Fit to Strava do not include the full GPS route or map. Manual import via GPX works fine, which means the data exists but is not transferred properly via the sync integration. I would prefer not to manually export and import every workout just to get the full data. I kindly ask your team to: Investigate the current sync integration with Mibro Fit. Ensure GPS maps and full workout data are included during automatic sync. Coordi

Tengo tiempo que al otorgar kudos algunos si se puede y otros no me dice la app que espere un momento y lo intento más tarde y todo igual incluso en ocasiones en todo el día no se puede dar kudos ya cerré seción y volví a entrar y nada  --English translation: For some time now, when I give kudos, some are possible and others are not. The app tells me to wait a moment and try again later, and everything is the same. Sometimes, even throughout the day, I can't give kudos. I've already logged out and logged back in, and nothing.

I've created a new segment, and people who have passed nearby, not on the segment itself ( on activities prior than the creation of the segment) appear on the results table. Since they have not really crossed the segment I would like to remove their times from the table, or maybe remove the times prior of the creation of it. Is there any way?

Bonjour,ma femme est moi habitons ensemble avec nos enfants! Nous avons voulu prendre un abonnement familial! Mais il ne marche pas car il dit que ma femme n’est pas du même pays ! Ce qui est totalement faux . Le service après vente étant totalement nul , je demande à résilier mon abonnement car j’en ai vraiment marre! Ils ne font aucun effort pour parler Français. Tout le monde ne parle pas anglais. autre chose vu que l’abonnement ne fonctionne on a essayé de créer un autre compte pour ma femme ! On a créé le fichier archive ! Mais impossible de le transférer sur le nouveau compte !     

When adding a soccer workout to my activities from my Apple Watch Series 10, Strava does not show a heatmap and my top speed as 0kph.What setting do I need to change in order to show this? Thanks

Since a few weeks ago Strava is at it again with pushing "features" down your throat. Now among the notifications for an activity I have to read Strava's stupid "motivational" messages (you're doing great, keep at it, da da da). Anyone can help me get rid of those?    

I was looking to buy a bib for the Toronto Waterfront Half Marathon and had posted on multiple groups. I then saw a post of a member stating they were selling two. I messaged them and sent them money via e-transfer for the bib, however they never sent me the bib and blocked me on whatsapp and on Strava. This account needs to be blocked off Strava as I am sure they are only there to scam people. Account name is: Ivy Smith. 

I've encountered an issue with my usual run upload from Apple Watch. Normally, my runs are uploaded automatically, but this time it didn’t happen. The run does appear under Manage Apps and Devices. However, when I try to manually import it by clicking the ‘Import’ button, the Strava app crashes and I get redirected to my home screen.I’m using the latest Strava iOS app version 423.0.1. Has anyone else experienced this or found a solution? Any help would be greatly appreciated!

I’m looking for a solution to create reports on activity and calories burned. Can I also create such corporate challenges here?

Normally I could give kudos to all my followers and now I can just give to  few and then I cannot give more.

We run a rewards app based on top of Strava APIHowever we are getting a large number of people faking their Walks, Runs, Cycles using tools like “GPS Joystick” on Android. There are many tools to fake Strava activities, and we are concerned that a rewards app on Strava can be exploited heavily.We would like to suggest that the Strava mobile app has extra security features to detect such apps, and pass a flag through to the API so that consumers can decide what to do with fake dataWe suggest that the Strava mobile app, also includes Cellular network GPS verification, accelerometer sensor verifcation, to verify that the mobile device “was actually moving” when the activity was recorded Kind regards 

I have a feature suggestion inspired by the iPhone Photos app map, which displays photos taken at various locations worldwide. I think a similar interactive map for Strava, showcasing all the locations where a user has completed runs, would be an exciting addition. This could allow users to visually explore their running history, highlight unique routes, and share memorable run locations with the community.Key benefits could include:•  Increased user engagement by visualizing global running patterns.•  Enhanced storytelling through shareable maps of personal running milestones.•  Inspiration for runners to explore new routes based on their past adventures. 

It would be nice to be able to mark specific athletes as VIP so that their activities are the first to show up on my feed.My husband, in particular, always asks me if I have seen his run. Often I cannot find it from the feed so I have to search his name, pull up his activities and search there. If I could mark him as VIP so that I wouldn’t have to search it would be very helpful. Also, it would be helpful for my friends who are running the same races / doing the same training as I am. Thank you! 

Hi can you tell me why when recording a yoga session the Strava timer is not correct . After 30 min yoga it shows about 9 mins 

and just like that my activities no longer show anyone else riding with me or me riding with anyone eslse. What have I changed and how do I change it back?  Please/Thanks 

Apologies if I am asking a question asked many times, When using strava on my android phone you can view how far you have gone simply by pressing the lock screen key, however I can’t get this to work on my Iphone SE, is it possible to get a snapshot of the activity on the lock screen on the Iphone SE - see the attachment of the android phone?  

Id love the capability to challenge my friends to the fastest segment time over a weekend. Is that in the pipeline to be created?  Right now group challenges are pretty limited.ThanksBeeJo

Over the past six months or so I’ve increasingly received follows from obviously fake accounts (always a sexy stock/AI photo for the profile and zero or maybe 1 activity over the history of the account). I’ve been blocking them as they come in, but it’s getting more frequent (received three yesterday). Strava, what are you doing about this activity and what do you recommend I do (beyond blocking) to stop it?

Hi there, I have done an interval training indoors using a Body Bike which I connected to my Garmin Edge 840. I have Garmin Connect connected to Strava so the activity is uploaded there automatically. I was wearing a garmin heart rate monitor and the heart rate data of the activity was stored and visible in both Garmin Connect and Strava. However, Strava does not calculate the relative effort for this activity. It is 0. Because I cycled indoor, the distance is 0.03 km (it is basically drift of the GPS). My first hypothesis is that the distance is affecting the relative effort, but perhaps any one of you has a better idea? Thanks in advance,JorisPS here is the link to the activity: https://www.strava.com/activities/15228131292  

Max speed differs from values in Garmin Connect. I have 14.5 km/h in Strava and 16.0 km/h in Garmin. How can that be? Distance is the same and Elapsed Time is same. 

During my activity today i crossed a tunnel and the GPS had issues with location, and that is affecting segments, as they appeared as excluded. Any possibility of fix? I tried to fix distance and refresh achievements but didnt work.thanks,joao