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I am an athlete who has always used leaderboards as a motivational tool.As I get older, I have focused more on the age-related boards. Having crossed the age boundary into 55+, all the hills that I target are heavily populated by mis-categorised ebike rides. I appreciate that the AI tool is looking for obvious cheats/mistakes, perhaps a KOM in a car.For the E-bike problem I see, I suspect it is largely about more casual riders and ignorance of the rules. I see consistent patterns in the data: Low athlete activity levels, recorded on a phone, no HR/power data, cups on hills (but no other segments) slow times on all key metrics 5k, 10k, etc. My suggestion is that you set a performance threshold and automatically recategorise all rides that meet it. For example, given the E-bike issue (in Europe maybe not the US) is largely around hills, it would be simple to set a transparent rule that if you acheive, say, a VAM of over 1,000 on a segement and you don't meet certain criteria, t

Can anyone help me, my heart rate is being recorded during workout but not in workout after 

I dislike this new share pop up as I can't use the scrolling screenshot to include the temperature. I see many people also dislike this popup.  I personally don't like popups at all. If I want to use the share button,. I will click on it. 

After riding for 3 days for a solo ride of 800km I finally combined the 3 rides into one using the Fit Files Combine tool before uploading to Strava. To my disappointment the ride never got added to my club leaderboard. I let that slide but now it is still not counting as my longest ride yet. My longest ride is still at 525 km which is definitely 3 years ago. Here is the ride that won't count as a longest ride https://www.strava.com/activities/10086632519I need help to make these work.

Our Application is Haylou Fun

I'm currently working on integrating my climbing app with Strava, and I've hit a bit of a roadblock. When I manually create an activity on Strava through the browser, I have the option to enter the elevation. However, when I try to do the same thing programmatically using the createActivity API, I can't seem to find an option to specify the elevation.This is crucial for my climbing app's functionality, and without it, integrating with Strava is kind of pointless. Can anyone shed some light on what I might be missing here? Any help or insights would be greatly appreciated. Thanks in advance!

I’m trying to edit a new route and most (but not all) actions I try result in: “Error: Sorry, we couldn’t complete that action. Please try plotting the point again. This can occur when routing across large distances, so try plotting more frequent waypoints that are closer together.” I’m only creating or dragging points a few blocks apart. This also happens when I try to delete a waypoint. The entire route is only 1-2 miles long. Looks like an API error, but status.strava.com says all is operational. Again, this is sporadic, but not a result of 100% of my actions. edit: every action seems to be trying to calculate the resulting action from a point WAY far away. I’m in Oakland and editing a route in SF, but the calculation point is far to the west beyond both (see attachment). I even started a new route since the initial report, and this started in halfway through. Very frustrating to have basic route creating be this broken. edit 2: the route had placed a finish point somewhere near Buf

Hello,I managed to finally create a group challenge but I can't find a way to share the link with others. There us also no way to set some custom thumbnail for this. Is there a way?

Hi there, I’ve checked the gear list and adding a component doesn’t include ‘sealant add’ or ‘sealant topup’. What’s the best way to track how much life I have left in my sealant inside Strava?

I just joined the Strava Community Hub and received an automated email welcoming me to the site:“Dear username, Your account has been succesfully activated. We hope to see you soon on the Strava Community Hub.” Below that, there’s a button titled “Go to the Community Hub” but the HREF for the button is invalid and fails. The link in the email is to <LINK REMOVED> (For privacy reasons, I’ve redacted what looks like a session UUID from this URL in the email).The <LINK REMOVED> site redirects to <LINK REMOVED>  with no additional URL path.Ultimately this fails to work for at least two reasons:<LINK REMOVED>  is not a listed hostname for the communityhub.strava.com https certificate, so my browser complains about a security concern due to the hostname mismatch. <LINK REMOVED>  just shows an “under construction” image and says the page is not currently available.

My activities don't show up on my saved routes? How do I fix this, in order to re-use a previous route? 

Yesterday I achieved a 2nd Best Time on a running segment!  I didn’t even know it was there, although I seem to have ran it 5 times this year.   Now I can’t find the segment unless I click on the badge on my activity.   I checked on my iPhone app and on my desktop.   What am I missing? 

New problem, or return of an old problem? The app won't even open now and I receive an error message about a glitch... it tells me to wait and reinstall the app once Strava fixes the glitch. When can we expect normal function again? 

Yth. Tim Dukungan Strava, Saya menghubungi Anda untuk meminta pembatalan langganan Strava yang terlanjur aktif di akun saya. Saya tidak pernah secara sadar menyetujui langganan ini, dan baru menyadari adanya tagihan setelah transaksi diproses. Saya sudah mengajukan permohonan pengembalian dana melalui Google Play dan saat ini sedang menunggu proses yang disebutkan akan berlangsung selama 1–4 hari kerja. Berikut beberapa detail yang mungkin membantu untuk menelusuri akun saya:Jumlah yang ditagihkan: Rp 609.390,00Perangkat yang digunakan: Android Saya mohon bantuan tim Strava untuk:1. Membatalkan langganan yang sedang aktif.2. Meninjau kasus ini dan mendukung pengembalian dana agar dana saya bisa dikembalikan. Silakan hubungi saya jika dibutuhkan informasi tambahan. Terima kasih atas perhatian dan bantuannya. Hormat saya Fierryan nugaraha

Today I was riding with a friend (both on e-bikes) same route and I have 4 segments missing? I have 6 segments showing to his 10 . Not sure how this can be? Is there anyway of getting these back to compare times etc.  p.s this isn't the first time this has happened  thanks 

Dear officials and executives of the Strava application:          Hello! In the usage statistics of the Strava app, I am not aware of which rules of the community have been violated by my usage of this account. And after making the inquiry, no response was received. I would like to know the reason. I really like the design and functionality of Strava. This is helpful for my activities and also allows me to explore new routes and destinations. And you can also make new friends who share the same interest in sports. However, when using the Strava application, I found that the official or the system sent me an email, which made me feel very frustrated. I don't know what I should do next because the email informed me that my account might be suspended. But I hope I can cooperate with the staff of the official organization. If they need any proof from me, I will provide it without any problem. So please inform me of the relevant issues to prevent any problems with my account.

Is there a known issue with Apple Ultra 2 not showing mile split pace? All I’m seeing is overall pace, it’s really messing with training. I’m on the annual plan. Attempted to delete app from phone and watch, reboot both devices, problem still persists. Posting here as I’ve had no answer from support on open tickets or Twitter/X about this. Any insight most appreciated. 

Has this happened to anyone else? I logged an activity and checked my fitness score and the entire plot is 10 points lower than it was yesterday.  I even checked a screenshot I had from the beginning of the year and the entire plot for the past 2 years is 10 points lower? cheersbart 

How can I delete / remove notifications.  I have 197 that won’t go away!  thanks,Barry

Can I request for a refund? My account on strava auto deduct my gcash and subscribe on its own. Please i need refund 

When I manually record a run and select the right date, then save the activity, the date shows the previous day when I see it in my activity log. When I try and edit the activity, the date is correct.

Why is there no option to hide the device used to record the activity?

hi all, i recently re-subscribed, and all of my activities have disappeared from 2021 until now, and my newer activities aren't uploading now! confused! Anyone know how to solve this? TIA

Hello,I try to identify what is the “external provider” of activities.We have a field called external_id, but it can contain a “.tcx” file name.I can identify the Garmin activities because the external_id starts with : “garmin_ping_xxx”But for other providers like Polar or Fitbit we only have a TCX filename.How to get the real external provider name ? (A code or id would be better of course)Bonus question: Is there an official list of all providers supported by Strava ?Regards.Thanks. COil. Related posts :   

After a recent update, the km markers during an active recording disappeared.  I would love to have these back and go so far as to have them after the activity has been saved.