Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Live treadmill tracking with HR data

This is my first post on here so I apologize if I'm in the wrong spot. I've been googling around and I know I am not the first to bring up a variation of this topic but I didn't see any active conversations on it anymore. I've been using Runkeeper fo...

Kulahpac by Mt. Kenya
  • 300 Views
  • 1 replies
  • 1 kudos

Resolved! Issues with data uploaded from suunto

I’ve just uploaded a mountaineering activity from my Suunto watch and the data in strava is nowhere near correct. It has my ascent as 880m when it was 1340m and it hasn’t accounted for descent. Worst of all apparently I did it in 28mins! how do I cor...

Resolved! New phone

I have just changed phone from an iPhone SE to an iPhone 15. None of my new activities are showing and I am not following any of my friends. It looks like I have to refollow people to get them to appear in my activity feed. The last time that a recor...

Resolved! Incomplete sync with Garmin Oregon

UPDATE FROM STRAVA: Thanks to everyone who replied to this post. Garmin has notified us that they have an firmware update that should resolve this issue. If you are still experiencing this, please ensure your Garmin device is updated. If you continue...

Resolved! Garmin Connect activity upload problem.

Having a problem with route uploads from my Garmin GPSMap 66st to my Strava account via the Garmin Connect app.For a while now, all it will upload is the very first part of the activity. Distance is showing as a few metres regardless of activity leng...

1000029704.jpg 1000029703.jpg

Resolved! Strava segments not showing on Garmin

I changed from Garmin Fenix 5X to 7X recently and the Strava segments that I have stared are not appearing during my runs. I have looked through all the settings and contacted Garmin who cannot find a solution and are out of ideas. Could it be a Stra...

Resolved! Horsemanship Stopped Loading as Workout

I have been tracking my equestrian activities for several years on Garmin and started to load them as Workouts to Strava about a year ago.   A few days ago, they stopped loading into Strava even though all my other activities (run, walk, bike) still ...

HPHaven by Mt. Kenya
  • 7499 Views
  • 24 replies
  • 19 kudos

Resolved! New device won’t load old data.

Can somebody please point me in the right direction. I’ve been using the app for a couple years and the old phone died. I’ve loaded the app on the new phone, had to change a password for the account because I had forgotten the old. No saved data is s...

Podgey by Mt. Kenya
  • 300 Views
  • 2 replies
  • 0 kudos

Community Hub Quick Help

How to Use Labels

Welcome to Devices and Connections! Use the labels below to explore discussions based on your area of interest.

To learn more about how to use labels, check out our article here

Strava Support & Bug Reports

Need to contact our Support Team directly? Find out how to open a ticket with us here

Want to report a bug you've discovered? Please be sure to add the label "Bug Report" to your discussion post

Top Kudoed Authors