Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Wear OS3 & Strava – observations and bugs

I have invested in my first ever smart watch (Mobvoi TicWatch and 5) after discovering my Garmin in the washing machine. I wanted to list a number of bugs, ideas, obervations to see if anyone had a response to any.Issue. There is no way to have Strav...

Resolved! Can't use Strava after deleting Facebook...

My old Strava account was linked to Facebook (log in with FB). I deleted my FB account and now whenever I open the iOS app I get an error message reading: "Your access to the Strava platform has been suspended."Deleting the app and re-installing does...

timraj by Mt. Kenya
  • 1 replies
  • 1 kudos

Resolved! device_name not suported for etrex 32x

Hello, I am asking this specifically for a Garmin Etrex 32x device which is not supported by garmin connect and is not able to sync with phone, the only way to upload its tracks is to manually upload gpx file.From what I understand, device_name will ...

Michal by Mt. Kenya
  • 1 replies
  • 0 kudos

Resolved! QOM for rides I didn’t do

I’ve recently received several notifications for lost QOMs for rides I’ve never done. They’re even in states where I’ve never ridden.  The rides, however, don’t show up on my Strava history.  Any suggestions?

Tmercado by Mt. Kenya
  • 2 replies
  • 0 kudos

Resolved! Doubled accounts

Hey, suddenly my strava account has been 'doubled' all my rides are shared with another account and also uploaded there but it makes for difficulty trying to upload my rides to my account. Does anyone know how to fix this? You can check my strava: Fr...

Resolved! Importing from third party app (Gentler Streak)

Not sure if this is the right place to post but here I go:I sometimes use the wonderful Gentler Streak app to record some of my workouts. I cannot import these workouts in Strava although they appear in work-outs app. Some apps (like Workoutdoors) ha...

philipz by Mt. Kenya
  • 5 replies
  • 3 kudos

Improve Garmin sync (not editing both acitvitiies)

Would it be possible to improve the data import from Garmin? At the moment the fit file is transferred immediately, which means for me that I have to adjust the title twice (once Garmin once Strava), make corrections to the route twice (if needed), u...

Borp by Mt. Kenya
  • 3 replies
  • 0 kudos

Resolved! Moving time updates when you correct distance

Hi, Does anyone understand why when you use the 'Correct Distance' feature after posting an activity, it also updates your moving time? I use stryd for running which usually cuts off a bit of distance, but when I correct it my moving time and also av...

Community Hub Quick Help

How to Use Labels

Welcome to Devices and Connections! Use the labels below to explore discussions based on your area of interest.

To learn more about how to use labels, check out our article here

Strava Support & Bug Reports

Need to contact our Support Team directly? Find out how to open a ticket with us here

Want to report a bug you've discovered? Please be sure to add the label "Bug Report" to your discussion post

Top Kudoed Authors