Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! (RESOLVED) 3rd party apps (mi fitness, zepp, fitbit, igsport, xoss, etc) not connecting to Strava

UPDATE FROM STRAVA: Hello! Thanks to everyone who posted here and apologies if you are still having difficulty getting your App/device to authorize the connection to Strava. The issues have largely been resolved, however we are aware that some of our...

fendra by Mt. Kenya
  • 13089 Views
  • 115 replies
  • 144 kudos

Resolved! Strava does not work

Hi been a paying subscriber since January and strava does not record any of my rides, I am so disappointed with this app, absolute rubbish.

Smudger by Mt. Kenya
  • 300 Views
  • 2 replies
  • 0 kudos

Resolved! Incorrect Android KM , GPS , time etc.....

Sems lately if I use my Samsung S21 to log my rides or walks that it cuts corners and just draws straight lines. This in turn cuts my routes km's and times etc. Plus it looks like I've walked in a perfectly straight line in many places In the past I...

Panel by Mt. Kenya
  • 5098 Views
  • 7 replies
  • 4 kudos

Resolved! Shimano Connect Lab - Strava

I have had a Shimano Power Meter for a while, and I use a Garmin Edge 820. My power is linked with Garmin and displays live data on screen, and my rides transfer to Strava from Garmin Connect. However I am not currently getting any power info into st...

Alpen1 by Mt. Kenya
  • 500 Views
  • 2 replies
  • 2 kudos

Resolved! Noob without a clue re: pairing

I have just got myself a Garmin Forerunner 55 and want to know if I need to do anything to the watch for it to send my info to the Strava app.I've already paired my watch to the Garmin app and the Garmin app to the Strava app and allowed them to comm...

Garmin Forerunner 45

Hey guys! I have a Garmin Forerunner 45 and I used to get the average split per mile. I must have changed a setting. Garmin support was not able to me.  Has anyone had similar issues and know of a solution? Thx!  

beegee by Mt. Kenya
  • 300 Views
  • 2 replies
  • 0 kudos

Resolved! Galaxy watch 4 map

When starting my run on my watch 4, it doesnt find a location (not even after 10 minutes!). Location works with health and maps. All settings are "allowed" and have reset both watch and phone, deleted and added strava multiple times.  No map, never. ...

An3 by Mt. Kenya
  • 799 Views
  • 4 replies
  • 0 kudos

Resolved! Syncing multi-activity from garmin to strava

Whenever I select a “swim/run” activity on my garmin watch, when it syncs and uploads to strava, it uploads each time I swam/ran as an individual workout. So instead of uploading onto strava as one whole workout, it looks like 12 small individual wor...

Resolved! Iphone strava App not recording/saving activity

I have done a couple of activities recently using my watch to rapple watch to record the activity. Unfortunately, when I end the activity it seems to disappear and has not appearer on my strava profile. This is the second time for this to happen - in...

RyanSB by Mt. Kenya
  • 699 Views
  • 1 replies
  • 1 kudos

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