Ask & Troubleshoot

I have written a python script to modify the visibility of all my recorded activities from "only_me" to "everyone". The script works and the return from the api indicates that the update was performed successfully. However in reality the privacy flag is not changed. Is that a limitation of the api?

Hello 👋I recently updated my Samsung Galaxy Watch 4 to One UI 5, since then I have issue with getting heart rate when I'm doing exercise (I mostly do running).Sometimes it only shows a static number from start till end, sometimes it gets only zero, sometimes nothing and nothing will show in my report page on Starava. It seems they have changed something… because they had some note in the One UI 5 release note about the changing the heart rate algorithm and accuracy, so please take a look at it please.Thanks.  

I recently adjusted my map visibility preferences to hide the start and end points within 200 m of my home address (which would include all past activities).  At least that is what the app said it was going to do.  Instead, it hid the entire map for ANY activity which started or ended at my home address (even for rides that were 30 km long).  This meant that 98% of my rides were hidden - which meant I lost my place on every single leaderboard and every Local Legend that I had.  Am I the only user that experienced this?  Is there any way to undo this in bulk?  (I went and manually unhid all my activities from the past three months, which was quite consuming.)Any activities which I have recorded since making the adjustment seem to be hiding only the start and end points.

I'd like to look back at my training from 3 years ago, when I did something "right" and had better power than I do now. The current design of the Fitness & Freshness graph maxes at 2 years or "All-Time" which goes back to 2013 for my graph. The ability to zoom in on a section of that graph, like we can the various "Analysis" graph, would be great. 

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When I start Strava on my Google Pixel Watch 2, it searches for GPS, but is not able to get a fixed GPS. I have kept on several times and for several minutes without any success.  GPS position is allowed and the GPS is set to accurate position. Would be extreme grateful for any help or hints to resolve this issue. NB! Fitbit and Maps get the position within seconds.

Is the home feed/dashboard now limited to 50 activities before it says "No more recent activity available"? 50 activities is rather low limit. It seems to keep getting lower and lower. What will the next limit be? 25 activities?

It seems odd that the graph below for the yearly goal shows only 11 months and January is excluded. The labels under the graph show Jan where the data for February is. See the picture below:Any progress starting from February 1st is shown properly on the graph and you can see whether it is below or above the goal line. But anything logged in January is shown as a dot at the beginning. That seems like a really odd design.Also, I should mention that if the goal is exceeded at the end of December, that doesn't fit on the graph because the top of the graph aligns with the goal line.  

Hi! I want to create a challenge. 10 km per week for 12 weeks period. How can I create this? Based on below, I would assume the counter does not reset every week.  As of now I've created: Group Challenge --> Most Activity --> Distance --> Kilometers --> Run --> Start date + End date (12 weeks) --> Name & Description.  Appreciate any input, 

I see in the activity tab yearly stats for running, cycling and swimming. But I want to know how many times I went surfing. How do I see that? 

Is it possible to create a challenge where i challenge each group member to complete a goal, ie everyone complete a 5k, and at the end i can see who all completed that distance in a single run/walk? This is for a sports club! I just want to post a weekly 'challenge' ( and be able to check everyone off easily!!)

Hi,Subscription level: SubscriberGoal: As a user, especially the one paying, I want to create a group challenge that offers a group goal and shows a leaderboard. Roadblocks & examples: As a user, I currently cannot create a challenge that meets these needs. It is possible to create a Group Goal challenge, but that one doesn't show a leaderboard. Similarly, Strava offers the Most Activity challenge which does show a leaderboard but where participants do not work on a group goal. Earlier conversations on this topic: I found one conversation called Group Challenges User Interface that is similar to the problem I pose above, but where the accepted answer is not satisfactory in my case. Thanks in advance for any help,Thorsten

It’s great that Strava offers McMillan training schedules, but it is frustrating that those are on accessible on the website and not within the app. Ideally, they would be customizable for all race/run distances and frequency ;currently they don’t offer 10 mi and when you select 2-3 runs a week, it gives you a 4 run schedule. 🫠.)Also, I’d love to be able to integrate this with a calendar so that I can adjust my runs per my schedule. 

Hi all, lately I've been noticing anomalies in the power data in Strava for a workout from Zwift. This has now happened a few times, only with Zwift workouts.When I train outside with my Favero power meter, it works perfectly.This is what happened:- Export workout from Join to Zwift- Workout done in Zwift, activity is uploaded to Strava, TrainingPeaks, GarminConnect.The power data in Strava is very different from TP and GC. Especially for the 10-50 second intervals.I'm following a training schedule from Join, which reads the wrong data from Strava, so it doesn't rate my workouts correctly, which makes pretty annoying.I have attached screenshots from Zwift, showing the correct values. TP and GC also show the correct values, but Strava does not. I've already removed the activity from Strava, and added the fit file from Zwift again, but with the same results.Using: Elite Direto XR smarttrainer connected via Bluetooth to Zwift on Apple tv. Powernumbers for longer intervals look OK, bu

Hi!I am using Strava a few years now, and I have some older activities that had the elevation corrected by the old feature when you clicked over the elevation value and corrected but I am seeing that the values where very different from reality. I want to re-run the elevation correction with the new feature but clicking the 3 dots menu I don't have that option. How can I do it without exporting GPX, reimporting and loosing all comments and kudos?

I recorder a ride this morning on my Edge Explorer 2. It synced fine on Garmin Connect (and a map of the ride is visible both on the device and on Garmin Connect), but no map is showing in Strava and no segments are matched. Even more strange is that the activity still shows “Matched Rides” and if I select “Save Route” in the menu, the full map of the ride appears and can be saved as a course!Any ideas how to fix?

I'm calling athletes/{id}/routes in swagger and receiving a 403 error. I have successfully authorized myself with read_all permissions. FWIW, everything I try in swagger returns a 403.

Recently I was riding and every time I completed a mile, the elapsed time for the mile would pop up at the top of the screen.  However now I don’t see that anymore.  I love that feature and want to know how to enable it again. 

I'm having difficulty erasing my location information from the profile -> location. Despite attempting to set it as blank, it keeps reverting to the previously entered location.

As of a few days ago, my audio notifications have stopped working. Strava doesn't announce when I start or stop a work out or my miles. I am using Android on a Samsung phone. I have tried all of the following:- Reboots- Uninstalling/re-installing Strava (with reboots)- All 4 volumes are up- Matching my Text-to-Speech language with my system language (English on both)- Turning off and on the audio cues for miles and start/stop- With and without headphones. I hear other notifications, such as texts in both cases Any other ideas?Thanks,Tim

Hi there,When sending a .gpx file through https://www.strava.com/api/v3/uploads route, my moving time is identical as the elapsed time. In the .gpx file, there are clearly timestamps that have power, cadence and other data as 0, where I literally stopped cycling. In the graphs, I see that power data is correct for that period, but still moving time is equal to elapsed time. Is there something I'm missing in the Upload API? Will happily provide gpx files if needed.Best regards,Marijo

Hello Strava Community! I rode 6600 km this year, with a part of this kilometers done through commuting. I am curious to know which part has been achieved through commuting, and which part achieved through "standard" ride. Is there a way to compute / display this information easily in Strava (mobile or laptop version)? I have been looking for it, and the training recap is weekly, not doing a total of km for a given year.Thanks for your help, and let me know if my request is not clear! Gilles D.

Good morning all, I have a Galaxy 5 Pro watch and I want to know if there is anyway I can get it to vibrate on every KM I cover. My old Galaxy sports watch had this feature.  

I'm super curious how developers are bootstrapping their data.When starting a new app, I want to bootstrap my database with my personal history. So rather than simply leveraging webhooks, I want to first read in past events. This is impossible with the current rate limits. What do most people do to solve this problem?Thanks!

When I start Strava on my Google Pixel Watch 2, it searches for GPS, but is not able to get a fixed GPS. I have kept on several times and for several minutes without any success. GPS position is allowed and the GPS is set to accurate position.Would be extreme grateful for any help or hints to resolve this issue.NB! Fitbit and Maps get the position within seconds.