Ask & Troubleshoot

Hi, i hope someone can help me, I've realized the last few days that I'm not receiving any notification from strava, even if a workout has been uploaded. I've un-install the app and re-install it again, I've allowed all the notification but still getting the same problem.  Any idea what can be the problem?  It's on a Samsung S20.

A little bit of a programming noob here, so forgive my ignorance!I am trying to pull down my strava activities through a get request in python. I have gone ahead and authorized the API etc. with my app. The first time that i set up the authorization, I believe I gave a read only scope (rather than the read_all permissions needed for the type of data that I want). I went ahead re-authorizing, this time careful to include read_all in the URL- but I'm still having issues.  payload = { 'client_id': client_id, 'client_secret': client_secret, 'refresh_token': refresh_token, 'grant_type': "refresh_token", 'f': 'json' } res = requests.post(auth_url, data=payload, verify=False) print("On a run to get the token... ") auth_token_app = res.json()['access_token'] print('Token is:') print(auth_token_app) I'm able to get an access token with the above code, and have tested this out with both the original refresh token I had sto

Anyone experiencing the problem of searching athletes on strava app? Whatever name I typed, it showed me nothing 😞

What does average_grade_adjusted_speed means and how it is calculated?

Hy,since a couple of days, the heatmap item does not show up in browser version of strava any more:Where is it?Regards

Strava maps are a main part of my Strava use. I lead a cycling club with road rides ranging from 15 to 40 miles and have over 40 routes in my account (probably adding another 20 in the next two months). It would be amazing if two updates were made to the routes section of Strava:1. Add search options to the page so I can sort by distance, or only look for routes in a set distance/elevation gain range2. Add a quick option to create the reverse of a route and save that separately. Sometimes loops get repetitive and being able to have the reverse option of it is enough to add a mix into training.

I'd like to either delete my privacy zone over my home address and rely on the hidden start/end of activities, or make it smaller.Strava warns:By deleting this address, all past activities that started and ended here will be fully visible in accordance with your privacy controls. Are you sure you want to delete this address?So will all my previous activities revert to my current rules (400m hidden start and end) including those from before the hidden start and end was introduced?  Or will they be fully visible to everyone/followers only depending on that setting?Thanks

I think it would be neat to see activities populate on the map. Let me explain…Someone posts an activity (anyone, not just someone you follow) and it shows up on the map where the activity occurred with their profile photo. You could filter the map by activity, zoom and pan to search specific areas of the map, etc. You could also filter between people you follow and everyone on Strava. This would be incredibly useful for getting real-time condition reports from people who were actually there (backcountry skiing, whitewater, surfing, hiking, etc.). It would also be useful in figuring out when certain areas of the map are most popular so one could avoid the crowd, or join if they want more folks around. There are a lot of great applications for something like this. Instagram does it with photos, I don’t see why Strava can’t do the same with activities!

How can I add an app to StravaApps?https://www.strava.com/appsI developed this Power Wind Pro an app for Garmin compatible with strava that estimates power with wind, speed, cadence, grade, temperature, and pressure calculations.https://sites.google.com/view/powerbikepro/home

Hi Team,Am using {{baseUrl}}/clubs/:id/members?page=<integer>&per_page=30 to fetch the members of a club. But in the response am getting just initial for the last name. Is it possible to fetch the full firstName and lastName of the members of a club.

Since a few days the heatmap doesn‘t include my trailruns (only under all activities). I‘d like to see them together with my road runs in the heatmap (or have finer grained options to select the sub-types) as it was before. Combining this with cycling activities makes no sense for me.

Hello everyone!Recently I used Strava to drive along a GPS track and saw that there was no option for voice messages saying, for example: turn right, left, continue straight, et.Strava only tells me meaningless things like: you stopped, started riding, resumed riding. It doesn't make sense because I know such things myself...If there are such options in Strava, where to look for them in the settings? And if they don't exist, I think it's a big minus compared to other cycling programs.Please help!J.  

Explore the core functionalities necessary for building a fitness mobile app akin to Strava, focusing on key features vital for user engagement, activity tracking, and social interaction.

I wonder if Strava can address the following annoyance with the route editor: I am trying to plan a route in my neighborhood - mostly to know what mileage to expect when I go for a run. In my neighborhood many streets have sidewalks next to them on the map. I find that Strava route editor is absolutely unable to jump from a street to a sidewalk next to it or, for example, to cross a street. These are quite neighborhood streets with almost no traffic that pedestrians cross at will. It seems silly that Strava makes a long detour to a nearest intersection just to cross the street there as shown in the picture above. The only solution that I can find is to switch to a manual mode. In the screenshot attached above, I've clicked on the sidewalk. If I click on the road then it can make the turn without the detour, but then later it is still unable to jump from the road to

I've already done everything according to the guide in the settings, also reinstalled. But still no subscription.The support also does not answer me, I checked the spam folder. Subscription is not available for a month, although I paid for a year at the beginning of the month.

My achievements disappeared weeks ago and when I follow your advice - nothing happens. Having googled it & checked on reddit, I am not alone. Can you mend this please?

hallo,how to recover statistics?after logout all my statistics is gone-after login.my profile is on this email adres

I am having trouble syncing Apple Watch activity of Pilates and pickleball to the Strava app. I have forced closed the Strava app on my watch and closed the Strava app on my phone, but still no interface of data. Syncing of runs and rides from watch to Strava app on phone works fine. Any troubleshooting ideas would be appreciated. 

 Since yesterday the mobile map function is not working and I can't retrieve new and saved maps. I opened a ticket but no answer so far. Any idea on what's going on 

We are planning for the implementation of the web hook subscription.A few questions pop up:1. in the https://www.strava.com/settings/api page: Do we need to change the authorization callback domain?2. Do our users to reconnect our app to Strava?3. Does a manual exsist that guides us from the current way of polling for results to the new webhook system? Our preference is that the users will not experience any negative issues only positive such as a quicker response after a training session. Any help is welcome.

Sometimes when I finish an activity and sync it via Garmin Connect I don't get all segment achievements until I use the "Refresh Activity Achievements" function on Strava Web. But how I am supposed to even know that segment achievements are incomplete. I can only see that if I look at every segment individually. For example, here is the same activity after I initially uploaded it (as seen about 1 hour later after the upload) vs. after refreshing the activity achievements:

Hi guys 'n gals, I really hope you can help me with this one as it is still causing me problems.There are a number of routes that when I go out and ride the starred segments don't show on my Garmin Edge. I have tried removing them, and then adding them again, but this doesn't help. I am able to add new segments which appear like as normal, it's just a lot of my favourite segments I've had from the beginning no longer show -  it's harming my ride experience. I  really hope someone has a solution to this problem.Many thanks in advance of a reply.Kind regards, Chris.

The "Crop" utility for trimming activities with GPS data is really nice, but sadly there is no update event emitted to subscribers, so 3rd party apps are not aware of the update and thus become out of sync on the activity details.This is more of a question to the Strava developers; would you consider adding such an update event to the otherwise great cropping tool?Tagging @Elliott11 hoping he might be willing to pass this on to the appropriate recipient 🙂

Has anyone been able to get support manually creating a segment match? I have a request submitted (Request #2877036) that I haven't heard back from yet and I'm wondering if anyone has had success getting credit for a segment? 

New to Garmin/Strava (and swimming for that matter). Auto upload from Garmin to Strava, is the nearly 2 minute pace difference between the two due Garmin taking into consideration my multiple rests between lengths but Strava not? Any help would be appreciated! Thank you.