Skip to main content

General Chat

Share who you are and what keeps you motivated. Or, start a new discussion on a fun topic with your fellow community members.

  • 606 Topics
  • 1,965 Replies
606 Topics
A
ADAMO_ITALIANOHub Starter
asked in General Chat
enquiry concerning cancellation of the plan

Hello,If I have an active student status on strava, can I cancel it at any possible time without incurring additional charges ?Thank you for your answers and best regards

184
A
2 months ago
D
DeeMHub Starter
asked in General Chat
Hi, I am trying to get a sense

Hi, I am trying to get a sense of what's going on with an old friend who I am estranged from.  Their strava profile is set to private but a search shows numbers of activities cycling / runs unchanged for the last six months. Does this definitely mean they no longer using strava. I guess I am a little worried  as thewy have had health issues before and unsure if numbers always update.

30
D
2 months ago
F
FelixDHub Rookie
asked in General Chat
Family Subscription Issues

I sent my family a link on Strava to join a family plan (I use it much more than them) and when my dad clicked on it, he tried logging into his Strava, but every time he clicked 'log in' he would get a message saying 'your account had been temporarily suspended, try again later'. He only uses Strava to upload activities and only runs a mile or two a day. He told me he has never changed his email or any of his information. Does anyone know what might be causing this or have any solutions?

52
F
3 months ago
J
José87Hub Starter
asked in General Chat
Heart rate transfer to another activity?

  Is there a way to transfer heart rate data to another activity recorded at the same time but with a different device?The activity with heart rate misses the key segment of my ride, which the other recording has, but that one misses the heart rates.

101
J
3 months ago
C
CitygymAlHub Starter
asked in General Chat
Strava automatically unfollowing athletes I was following

Does anyone know why my Strava keeps unfollowing athletes without me unfollowing them - very frustrating 

91
C
3 months ago
J
JZA89Hub Rookie
asked in General Chat
Strava can't tell the difference between two tracks that are side by side

I often ride at bike parks where there might be 5 or 6 trails all starting at the same point and ending at the same point but they are distinct trails and yet Strava cannot determine which one I was on. On the map it shows the trails (i.e. Strava maps is aware that there are multiple trails in this location and even shows the names of the trails) and my GPS track lines up almost perfectly with the trail and yet Strava still thinks I did the trail beside it which does not line up with my GPS track at all, except for the start and end points. Why does Strava only look at the start and end points of a trail instead of matching the mid points as well?The trail network that I am talking about is called Sticky Forest in Wanaka, New Zealand. There are lots of trails that all start in similar locations and then all end in the same spot. The trails are all on Strava maps and when I ride them, my tracks line up with the trails on the maps, plus or minus a metre or two here and there, but they do

25
J
3 months ago
RMSouthAfrica
Superuser
RMSouthAfricaSuperuser
asked in General Chat
Annual Official Race calendar

Strava should consider adding annual/official races per country so it's easier for runners visiting those countries to participate. Most Athletics associations globally have a full year calendar of all official races and their entry details.

23
RMSouthAfrica
Superuser
3 months ago
Scout
Community Manager
ScoutCommunity Manager
posted in General Chat
Check out the 2024 Tour de France Femmes avec Zwift 🚵🏾‍♀️

This week kicks off the biggest event on the women's cycling calendar; the third edition of the Tour De France Femmes avec Zwift. Beginning on Aug. 12 in Rotterdam, Netherlands, the racers will head through Belgium, and finish up in France on Aug. 18. This year we’ll see 154 riders on 22 teams each trying to get one of the four jerseys that are awarded. Not sure what the jerseys represent? We got you covered:->The coveted yellow jersey goes to the overall winner ->Green jersey is awarded to the leader of the Points Classification ->Polka dot jersey goes to the leader of the Mountains Classification->White jersey is awarded to the General Classification leader who is 23 years old or younger  What to learn more? Here’s some fun facts about this year’s race: This year’s course includes 4 mountain ranges: the Ardennes, Vosges, Jura & Alps Total elevation gain: 13,566m/44,507 feet over 27 climbs The Race Director is former French pro, Marion Rousse Over 7 days, th

00
Scout
Community Manager
3 months ago
A
ApicellabsHub Rookie
asked in General Chat
Long Run didn't generate any fitness points or add to relative effort tracker

I ran 18 miles yesterday and the Strava app didn't add anything to my fitness tracker or relative effort. It usually always adds four or five points after a long run. As far as I know, it is the first time this has ever happened. Has this happened to anyone else?

32
A
3 months ago
D
dfawattsHub Rookie
asked in General Chat
IPV6 or IPV4 for Wifi on my mobile app

My wife and I both have Samsung Galaxy phones, an S23 and an S24.  We noticed that the Strava app was very slow to load on both phones and didn't move into activities any faster than about 30 seconds, making it unusable at home.  This led me to switch of WiFi and all was working perfectly again with just Mobile Data (4G and/or 5G).  So the phones are good and the app is good but what's wrong with WiFi?I did some searching and saw that others have a similar problem with Strava and other apps and the recommendations are to disable IPV6 on your home router.  This can be done at home but doesn't fix issues we will have when connecting to other WiFi spots.Has anyone else seen this?  Is there a pending resolution? This issue is present on both the Strava Beta app and the mainstream app on these phones.

264
D
3 months ago
H
humblyenduringHub Starter
asked in General Chat
Subscription Offer Pop Ups - Inte

This has already been brought up in an archived comment, but because it is archived I can't upvote or comment on. So bringing it up again, because it is annoying. In exchange for the data I am collecting on your behalf, please let me use your app in peace. I am aware that the price is modest and I'm sure the perks are fantastic, but I am tired of being nickle and dimed by corporations like this.Me n Dwight Yoakim and the Open Road

210
H
3 months ago
P
PablitoHub Rookie
asked in General Chat
Own segments

Is there a way I can just use my own segments? I just do the same ride each day and only want to see the segments I have created as private. Thanks

02
P
3 months ago
B
BgirlHub Starter
asked in General Chat
Challenge not adding all walks

I'm a subscriber doing August Walk 30K Challenge.  I have walked 10K but Challenge says only 5k???

11
B
3 months ago
M
MoreTrukHub Starter
asked in General Chat
Subscription Issues

I purchased an annual subscription through Apple, but it's not showing up on my account. Additionally, I was charged immediately without the 30-day trial. I've sent a message to support with ticket #2989667 but haven't received a response. Could you help me? Please.Thank you, Morena

01
M
3 months ago
H
HighlandBullpenHub Rookie
asked in General Chat
Col du Galibier - How does a slow 52 year old compare!

Climbed Galibier (the other way from today!) back in 2017, enjoyed putting a few notes together on my decidedly less than average ascent of it. It was fun to consider and also showed how much data Strava stores, you're welcome to read and contrast here! https://thehighlandbullpen.wordpress.com/2024/07/01/col-du-galibier/ 

02
H
3 months ago
Scout
Community Manager
ScoutCommunity Manager
posted in General Chat
The Hub is 2! 🥳 Join the celebration & enter for a chance to win some Strava swag!

Launched in July 2022, our Strava Community Hub turns TWO today! Over the past two years, this space has grown to more than 40,000 registered members! We're lucky to have a Community full of amazing people like YOU.  Our team has read hundreds of posts, provided updates, posted announcements and worked with our product teams to review the ideas that you have suggested. Our Ideas Board where Community members can submit ideas and vote/comment on existing ones, continues to be popular among our members. Over the past year, we’ve had the pleasure of marking a number of these ideas as ‘delivered’ including the popular Dark Mode request, Athlete to Athlete Direct Communication, our Family Plan Subscription and there’s more to come! To celebrate our Second Year, we are giving you the chance to win some Strava swag. In order to enter, simply reply to this post and tell us what your favorite feature on Strava is. From challenges to clubs, suggested routes to heatmaps, we want to

730
Scout
Community Manager
3 months ago
H
HannanHumairaHub Starter
asked in General Chat
Sarawak Strava

Sesiapa dari sarawak? TRANSLATION:  Anyone from Sarawak?  

01
H
3 months ago
N
nmkenny1Hub Starter
asked in General Chat
syncing wrong

when syncing from my Samsung health / Samsung gear 5 watch , on strava is posting wrong stats , saying my pace is   4.53 min mile , and now i  just done 2.52 mi    😀, (just waiting to be signed up for the Olympics 🤣) any ideas why the timing is out , on my Samsung watch & Health the timing is right  

162
N
3 months ago
A
Anonymous
asked in General Chat
Problem accessing account

Hi all im in need of some help! I sent this to strava support a week ago but had no reply. I logged out of my account which was associated with an old email that isnt active anymore, meaning i cant change passwords as every time i click "forgot password" the email is sent to this inactive email! Is there any way to regain my account or potentially change the email without actually being logged in? Any help would be great! I dont want to lose all my runs!

01
A
3 months ago
C
CoachHub Starter
asked in General Chat
Relative Effort Zones

I recently adjusted my HR zones on Strava based on the fact that A: I'm getting older and my max HR is probably lower than when I signed up for an accountB: My PRs are slower, as I've suffered from injuriesC: My RPE at various HR.  For instance, I feel like I'm at LT1 (aka the top of zone 2) at about a HR of 130ish.  The auto settings had this HR set at 139 previously, so I lowered it to 130All of these things should mean that Strava recognizes that I'm in a higher training zone at a given HR.  However, after making the changes, my relative effort numbers have been very low, compared to where they were for similar runs or rides.  For example: Today's ride, power output of 109 watts for 1:20 ish.  RE of 17Similar ride from last week. 113 watts for 1:20 ish. RE of 80

61
C
3 months ago
Scout
Community Manager
ScoutCommunity Manager
posted in General Chat
Welcome to the Hub - Aug. 2024 Edition

Happy August & welcome to the hub! The Community Hub is a space for our members to share ideas, ask questions, share product knowledge, get updates and so much more. If you’re new here, here are some posts to get you started: New to Community: Ready, Get Set, Go! and Tips on Posting on Community. If you’ve been here awhile, thanks for all your contributions, we’re happy to have you here! As we enter August, the days are becoming shorter (for those in the Northern Hemisphere) and families are squeezing in one last summer vacation before school starts. This month we also see the conclusion to the 2024 Olympics in Paris. The closing ceremony will take place on Sunday, August 11. You can also join the Paris 2024 Strava Club for updates. As one event ends, another begins - the Tour de France Femmes! Lasting over seven days, eight stages and 946 km (~587 miles) across three countries, the race will begin on August 12. Join the Tour de France Femmes avec Zwift Strava Club to follow the a

10
Scout
Community Manager
3 months ago
C
ChiliDonHub Starter
asked in General Chat
Red Bull Vert - I - Go Elevation Error

I completed the elevation Red Bull Vert - I -Go Challenge with with 72,037 feet but when I scroll down to see my actual result it is only logging me with 67,453 feet and it seems it did not count my activity. Why would this have happened. I did not change any preferences on the app and my activity recorded like all others did. It is disappointing to have over 3,500 feet of elevation gain not counted towards my actual placing even though it says I logged that amount on the top of the page. 

01
C
3 months ago
Scout
Community Manager
ScoutCommunity Manager
posted in General Chat
Updates To Our Idea Statuses

Hello! Since the Community Hub launched 2 years ago we’ve seen almost 2,000 ideas submitted to our Community Hub! Each and every one of these ideas have been read and reviewed by our team. We pay close attention to what is being voted on and the discussions that are being had. That being said, we have learned a lot as our community has grown and we’ve made some updates to our Idea Statuses that we want to share.  What do the Idea Statuses mean?Ideas can have one of the following statuses assigned to them: New Idea: Newly submitted idea awaiting review by the Strava Moderation Team Open to Voting: Idea has been reviewed by the Strava Moderation Team and is open to voting and commenting In Development: This feature has been prioritized by our Product Team Not Currently Planned: Will not be added to our product roadmap in the foreseeable future Existing: This feature or functionality already exists and the thread is closed for voting Delivered: This feature or functionality has been

01
Scout
Community Manager
3 months ago
A
Adamski1805Hub Starter
asked in General Chat
Apple Watch Complication

Hi, I just bought a new Apple Watch and when selecting the watch face was able to add a variety of “complications“ (micro buttons on the watch face to access other apps). Setting up I was able to choose Strava as a complication (micro button), but it required me to log into my Strava account on my phone (I got a new phone at the weekend too  so needed to login to my Strava account for the first time on that phone). I did this but still couldn’t access Strava through the micro button. I restarted the phone and watch and now the option to even select Strava has disappeared from the complications menu. Can anyone help please?

132
A
3 months ago
T
TolaniWHub Starter
asked in General Chat
STRAVA Support Unresponsive

Hi,I deleted an activity in error. I submitted a request to have the activity restored. I received a confirmation PopUp that the email was sent. However, I was not assigned a ticket number and I cannot see a pending request. I resubmitted several times with the same result. Is anyone aware of a contact number for STRAVA?

11
T
3 months ago

Badge winners

  • Reply Authored
    Teddorohas earned the badge Reply Authored
  • Topic Starter
    LeeOliverhas earned the badge Topic Starter
  • Reply Authored
    kyrgyzhas earned the badge Reply Authored
  • Topic Starter
    kyrgyzhas earned the badge Topic Starter
  • Reply Authored
    Chuecosnietohas earned the badge Reply Authored
Show all badges
Terms & ConditionsCookie settings