Ask & Troubleshoot

I'm a software engineer interested in developing applications using the Strava API. I've reviewed the API terms and I understand that developing features already in Strava is not allowed. If I were to invest time in developing an application and some of those features were later incorporated into Strava, would Strava consider this an API terms violation?  Have other developers experienced anything like this?Thank you

Is there a known issue with Apple Ultra 2 not showing mile split pace? All I’m seeing is overall pace, it’s really messing with training. I’m on the annual plan. Attempted to delete app from phone and watch, reboot both devices, problem still persists. Posting here as I’ve had no answer from support on open tickets or Twitter/X about this. Any insight most appreciated. 

Has this happened to anyone else? I logged an activity and checked my fitness score and the entire plot is 10 points lower than it was yesterday.  I even checked a screenshot I had from the beginning of the year and the entire plot for the past 2 years is 10 points lower? cheersbart 

How can I delete / remove notifications.  I have 197 that won’t go away!  thanks,Barry

When I manually record a run and select the right date, then save the activity, the date shows the previous day when I see it in my activity log. When I try and edit the activity, the date is correct.

I'm new to using Strava challenges, and signed up to the New York running club virtual marathon challenge which is this week.I noticed today that my three runs this week have not accrued to this challenge because I had randomly also joined an Adidas challenge, and my runs have been credited to that challenge instead.I've researched and understand that a single activity can only count towards a single challenge - fair enough. How can I migrate these activities away from the Adidas challenge so they would count towards the New York run club instead?

Why is there no option to hide the device used to record the activity?

I used my Garmin Edge MTB in Downhill mode for the first time as I was using an uplift serviceIt is supposed to operate like Apline Ski - where it just disregards the Uplift sections.This is fine in Garmin Connect - but when it moved over to Strava it has been flagged and I cannot view any segment data.It is including all the uplift as recorded activity.Anyone else had this issue? Limited info on the web and Garmin support have said ask Strava… who haven’t responded... 

Hello,I try to identify what is the “external provider” of activities.We have a field called external_id, but it can contain a “.tcx” file name.I can identify the Garmin activities because the external_id starts with : “garmin_ping_xxx”But for other providers like Polar or Fitbit we only have a TCX filename.How to get the real external provider name ? (A code or id would be better of course)Bonus question: Is there an official list of all providers supported by Strava ?Regards.Thanks. COil. Related posts :   

After a recent update, the km markers during an active recording disappeared.  I would love to have these back and go so far as to have them after the activity has been saved.

Bonjour Je soumets l'idée de ne plus afficher le dénivelé positif pour les activités comme le ski alpin ou le vtt de descente par exemple car ce la fausse les statistiques totale 

AirPods Pro 3 Heart Rate Support? Will Strava be able to support it? 

I would like to make a complaint about the new change on the home feed where each individuals watch is shown. I don't understand why this is needed and it's extra useless info to see on the home news feed. Its good that it's visible when you click on the individual activity but I don't need to see everyone's watch brand on the news feed. What next? Will it also display the HRM brand, shoe brand and anything else on the home screen. This clutters the news feed and is not needed

My latest ride (on 10/25) recorded last week’s date (10/19). Is there a way I can manually change the recorded date? Thank you. 

Hello first of all thanks for the awesome app and easy to use API!Im pulling the club data and everything works just perfect!/clubs/{id}/activitieshttps://developers.strava.com/docs/reference/#api-Clubs-getClubActivitiesByIdBut unfortunetly in the reponse is no activity date field 😞[ { "resource_state" : 2, "athlete" : { "resource_state" : 2, "firstname" : "Peter", "lastname" : "S." }, "name" : "World Championship", "distance" : 2641.7, "moving_time" : 577, "elapsed_time" : 635, "total_elevation_gain" : 8.8, "type" : "Ride", "sport_type" : "MountainBikeRide", "workout_type" : null } ]So I was wondering if by any chance you could add activity date field to the response 🙏🙏

Hello,When I want to create a recurring club event, I set the Recurring to 4 weeks (Repeat every: 4 weeks), I click “Save Club Event”, but the event is not repeating. Every week, I have to create a new Club Event. Am I doing something wrong?   Sample URL https://www.strava.com/clubs/1101541/group_events/3415987602662498436Thanks for your help! Best,Gauthier 

I have a galaxy ultra watch to record runs. The strava app DOES NOT record cadence (there’s a problem on it’s own), so I have to use the s-health app to record, then let that sync over. Sorry, I meant to say I have to use a third party app to force the sync since if it’s a treadmill workout with no gps info, it won’t do it. (another problem)Now that it’s over in strava, I want to edit the length of the workout to my actual run so I can track my training. I can edit everything but distance and time. WHY?!?! Why are you locking me out of my own training? To what avail?

Garmin has updated its API Brand Guidelines to require attribution when data comes from Garmin devices. As such, we strongly encourage you to provide attribution when accessing this data from Strava’s API.More information can be found here.   

Is there a way to remove the annoying animations with silly motivational messages that appear when saving an activity? These have recently appeared on the Android app.

Strava watch interactions seem to be bugged. Previously, the quick start watch tile would show your 3 recent activities and the option for a list. Now, it just shows run, walk and cycle, and selecting one of these will not start the activity, but will open the list of activities.Activities aren't ordered in any logical way. With ride types not together, indoors activities not together, or alphabetical at the least. Often times selecting something from the quick start tiles will tell you a workout is already active, before crashing and then starting over showing the activity list.Previous posts have been made, but it's been going on for so long that folks think that this is the norm. Seems to be platform agnostic.https://communityhub.strava.com/devices-and-connections-6/a-new-track-doesn-t-start-on-app-samsung-galaxy-watch-5-using-the-quickstart-tile-5528?tid=5528&fid=6https://communityhub.strava.com/strava-features-chat-5/list-of-activity-types-on-apple-watch-reordered-after-recent

Hi everyone, I am integrating a rowing machine with Strava using FIT file uploads. During testing, I ran into two issues:  VirtualRow with mapWe would like to upload a virtual course,like Kinomap and Zwift does GPS coordinates are included in the FIT-File When uploading as “indoor/trainer” using the api, the map is no longer shown We use the strava-v3 api for uploads return new Promise((resolve, reject) => { api.uploads.post( { sport_type: "VirtualRow", // @ts-expect-error typings say Buffer, runtime wants path file: file, //file ref name, description, trainer: userSetting ? "1" : "0", //if set to 1, the gps data will not be shown. commute: "0", data_type: "fit", external_id: externalId // use your workoutID here }, (err: any, payload: any) => { if (err) return reject(err); resolve(payload); } ); }); 👉 Question: How should the upload be structured so that Strava reco

api接口：https://www.strava.com/api/v3/uploads1、目前存储区域只有美国是吗2、数据上报的信息有加密方案吗，还是说只能明文进行传输

I'm using Python to return the "explore segments" query and would like to know how the top-10 segments are chosen.For example, in the Developers Playground it says that the GET explore segments, "returns the top 10 segments matching a specified query". How is "top-10" defined? Is it using the most popular segments in the geography boundary to search or some other designation?How can I view all and not just the top-10 segments?Also am I able to search for a segment using the detail that gets returned in the query instead i.e., distance, avg. grade, elevation gain, etc.? The query is very limited when just being able to search based on "the latitude and longitude for two points describing a rectangular boundary" and the "activity type" especially when I'm searching for a run segment so the climbing category is not relevant.Thanks!

Our week starts on Sunday, and my monthly running diary, every week starts on Monday and it's hard to understand how many days I'd ran every week and which week... is there a way to change it? In Garmin, as I remember, I can choose the starting day of the week..Thank you!

I was using the Galaxy Watch7 with OneUI 7 Watch for my runs. There was some discrepancy in the distance when the running workout was sent to Strava, but it was a small discrepancy. For example:Samsung Health distance: 5.00 kmStrava distance: 5.03 kmOn Tuesday, I updated the watch to OneUI 8 Watch, and today, when I went for a run, there was a much larger discrepancy than I was used to.Samsung Health distance: 5.03 kmStrava distance: 4.78 kmHas anyone else experienced this issue or have any tips for calibrating and adjusting the GPS to minimize this discrepancy?Thank you