General Chat

Hi there,when tracking my rides with Apple Watch, the data recorded is a plausible and consistent match with other resources, e.g. komoot pre ride track planning.Importing the recorded track however, has a strange impact especially on altitude information. A track with 300 meters of altitude difference (Apple, komoot, paper map) e.g. easily gets imported as 600+ meters in Strava. This gives a wrong information for the training status and kind of nags on my credibility with those who joined me for the ride 😉 😉Why doesn‘t Strava simply take the well recorded data from Apple, but applies some additional magic during import, that actually goes so significantly wrong?thanks a lot!Thomas

HelloI can t find where to change the conversion  to km ? 

I submitted a request to download my data more than 48 hours ago, and I haven't received any email form Strava since (I’ve checked the spam folder as well). Is there any way to verify the status of my request?

The new update messes up the personal heatmap in a few ways: 1) All of the color options are now much lower contrast than before, making it harder to see the cumulative and specific activities.  2) The color intensity calculation is wacky. Routes that have only been run once will vary in color intensity, even within a single block.  3) The map really lags in updating now. For instance I uploaded an activity more than 8 hours ago, which shows in the feed, but still doesn't in my heatmap. Before this update, it would show up within 5 minutes or so at all scales. I'm worried it will start dropping activities entirely.  All of these create clear degradation on the #1 feature I subscribe for. Please fix.  These issues show up on the Android app & web browser (Chrome).

Hi, how do I get my rides from Strava to my Garmin?

Hi zusammen,für meine Bachelorarbeit untersuche ich den Einfluss von Sport-Tracking-Netzwerken wie Strava auf verschiedene psychische Faktoren 📱💪Dazu habe ich einen kurzen Fragebogen erstellt, den ihr unter folgendem Link findet:👉 https://www.soscisurvey.de/tutorial467182/Da man auf Strava keine Links mehr posten kann, versuche ich es in der Community.Die Teilnahme dauert nur ca. 10 Minuten und würde mir wirklich sehr weiterhelfen 🙏Vielen Dank schon mal für eure Unterstützung! 

Hey how can I do a more in depth report on someone? The account Jeff Stinson has been commenting on a lot of girls posts being weird and also commented on my girlfriends post and people have come to me saying they feel uncomftorable about the account. I would like to do an in depth report and would like to spread awareness about the user but i do not know how to report.

Bonjour Quand j'exporte mon activité de ice watch à Strava Strava modifie le temps de l'activité.Mon activité d'aujourd'hui est passée de 2h07 sur ice swatch à 3 h sur Strava 

there's a glitch where strava is showing 19,431.95 mi on my 7.35 mile run on samsung health usung glalaxy watch 7. I can't even delete the run on strava since it doesn't load when I click on the activity. Every other run sync with no problem.  Thanks for your help 

Wasn’t sure where to ask this, so forgive me if it’s not the right place. I occasionally like to use the share to facebook feature for a ride, and in the past it would post showing a small map of the ride as well as some data (miles, speed, accomplishments). Lately though, it only displays a link, with no info. I’m not sure why, as I hadn’t changed anything. I see my friends shared rides still appearing the same, so I’m not sure why mine are different. 

Aujourd'hui, je ne peux pas télécharger de photo sur un trajet.Je peux choisir une photo, je choisis Enregistrer l'activité, il y a une progression indiquant que l'activité est enregistrée, mais la photo n'est pas téléchargée sur le trajet. C'est bizarre 🤷Quelqu'un aurait-il le même souci ?Merci !

I tried all the troubleshooting procedure and i it still it stuck on processing activity. I also cant navigate to unsync activity.

I've tried every trick that they say to do in this case online but nothing works and my 8,8km run is stuck in "processing activity" and I can't even see it on my feed. Is there any special way to fix this? Its really annoying and I don't want it to happen again and hopefully not have lost my run from today

I put the wrong date in as my date of birth and it won't let me correct it. Has anyone else had this problem?

Presently, rowing with EXR is force to 'virtual rowing', while rowing with ErgData is going under 'rowing' without option to change it to virtual rowing (not selectable). So my rowing, on the same machine, is under to different type of activity. It's a bit annoying. Can I suggest to force ErgData activity to be set to virtual rowing automatically, since it is virtual anyway. Thx.

Bonjour, peut on envoyer un tracé GPX sur une Apple Watch ultra ? merci de vos réponses. 

Hello, may I please receive an update regarding my request for a refund? I really had no plan to continue the subscription after the free trial ended since I only subscribed in the first place to try the app while jogging. I think I just used it once. I forgot to cancel the subscription before the free trial ended. The money used was supposed to be my allowance for my daily life, so I apologize if I am about to cause an inconvenience, and my ticket havent been responded, please respond before 14 days since my subs

Bonjour. J'ai Strava sur mon téléphone posé sur mon guidon. Et de temps en temps la connexion se perd. Je me retrouve avec des chemins bizarres et des stats fausses. Est il possible de récupérer un effort ?

Hi everyone! Today I ran 5km and Garmin told me that I set my personal best of 26:14 min. However, Strava reports that I set my 3rd personal best on 5km, covering that distance in 30:36 min. What is the reason for this discrepancy? For completeness, I should point out that I ran on the road and that at traffic lights I paused the run on the garmin forerunner 965. Thanks! 

Hi, I've upgrade to the family plan and invited 3 people to join. We all live in The Taiwan, however 1 people get the error message that they don't live in the same country as me. We all live in the same city in the same country, so we should be able to join in the family plan. Please help out.IDtroy00711@gmail.comhenry.ee97g@gmail.com

Lately I've been getting a fair amount of random women follow requesting me, all super hot with zero activities on their profile, typically listed in LA or NYC (I'm in Michigan). While I'd like to say it's because of my ummm long KOM list, alas they are just spammers. How about adding a requirement to add followers, you must have at least 1 activity. In order to add more then 10 followers, you need activities in 2 separate weeks (preferably with some GPS data) 

I would like to ask about my Strava connection with Amazfit. I’m getting an “error connecting your device” message, even though the Zepp app is already linked to Strava. The activity data is syncing automatically to Strava, but my gear (like Garmin) is not detected in Strava

From what I understand, Strava has the capability of getting workouts automatically from Peloton once that capability is shared. However it doesn’t look like there the a way for previous workouts to be automatically shared, each one would have to be manually uploaded. A feature for Strava to pull all recorded workouts without having to manually upload each one would help transition that data over to the platform.

Hello Community Members,  We want to update you on an upcoming change to the Group Challenge feature. Currently, Group Challenges can be created by subscribers and athletes with a free trial subscription. All other athletes will get three free challenges to create or join a group challenge. Once a free challenge has been used, it can not be reclaimed by deleting or leaving the challenge. You can find out more about Group Challenges here.  What you need to know: Starting in August 2024, only Strava subscribers or users with a free trial will be able to create and/or join a group challenge.What if a challenge was created before the change? Existing challenges and challenges created before the update will remain active until their finish date. If a user joins a challenge before this update, they will still be able to participate, and the challenge will continue until the end date.If you have any additional questions or feedback regarding this update, please let us know. We kindl

Live segment data field for garmin would be nice, please add this feature.