General Chat

How does one get around false flags? I mean, I don’t mind a road ride on a gravel bike being flagged because I’ve beaten a shed load of KOMS but, I certainly didn’t so I can’t work out why it would remove me from any leaderboards. Any ideas? None of the speeds are unusual for my historical data either…. 

Can i get a refund of my money i didn't do a subscription but it auto deduct  in my gcash acc i need my money to do my check up please give me a refund 

Several watersports are already listed (sailing, windsurfing, kitesurfing, etc.) and I would like to add wingfoiling but (for an somewhat obscure reason) there is no obvious way to add or even suggest such addition.

When navigating to any segment and comparing results while moving location, HR is not changing. Pace and speed are working fine.https://drive.google.com/file/d/13IEQPpsCj6fvdYr59OCbF_UsblIKnPkt/preview

Some of my segment times are incorrect.  When I look at “comparisons” against earlier times for a given segment, there is a point on the segment that Strava randomly adds 20 minutes or so to my current time, as if I stopped and waited for 20 minutes, even though I did not stop at that point.   For example, I rode in Dupont yesterday and on Wilke Trail the replay of the route on the computer shows my position roughly equal to my earlier time through most of the segment, then at a few hundred yards from the end, my current ride time jumps up 20 minutes, leaving me 20 minutes slower than the PR ride, even though it was almost identical.  I have had this happen probably 6 times.  

Hello! So, this is similar to other inquiries. I just can't calm my mind because i am a student and the annual subscription is a huge amount for me.Last June 18 i tried to get me a free trial to strava app, i processed everything thru strava app. Then after a few hours, i cancelled it (also thru strava app bc i thought it would be cancelled to where i also subscribed). Then just this July 18, 1680php was deducted to my gcash account. I just found out that i needed to cancel it thru google play.I then cancelled it thru google play and submitted an appeal. It was denied, saying it does not align with their policy. So i contacted strava support. Submitted a ticket, they replied and asked me to give them necessary details. I finished doing that then also emailed their zendesk account. I already did everything you guys are saying to get support. I just now want to know if i should just sit and wait or try and try strava to notice my report. I already followed up yesterday.

 After running daily for 3-4 weeks, I learned a lot about running, which I actually forgot because I was running a lot in elementary school. Here are the points I re-learned. 1. Weather. This is a surprisingly good thing I learned. The weather is the most important factor in running. If it is too hot, with the sun shining, it adds extra pressure. And when you don't have a cap or anything to cover your head in this heat, the pressure doubles. On the other hand, days with clouds and wind can help you a lot when running, as you feel grateful.2. Track. The place where you are running is kind of crucial. Since I happen to live just two steps away from the running track in the local park, it makes running easier and more convenient to reach. So I don't have to spend extra time

I got a new layout on my phone (iphone12) but it’s not showing live segments anymore. It is telling me that I’m doing splits, which I’m sure I didn’t ask for, but I’m not seeing any data on these either. Any way to restore live segments please?

Looking at my profile, none of my workouts for stand up paddle board are showing up for 2025 or all time. Other types of workouts are working. They had been working. appreciate any help. 

I just completed the Etape du Tour de France yesterday. My HUAWEI watch also records and uploads almost immediately. The problem is that the watch battery often dies on long spins like that. What can I do to get the Element Bolt uploading, with and without WiFi please?

Can’t seem to follow anyone back. I’m following 0 people

Hello! I'm interested in running the full marathon in Montreal on September 21st 2025. Looking for someone selling their bib on Race Roster. Thanks. Bonjour. Je souhaite participer au marathon de Montréal le 21 Septiembre 2025. Je recherche quelqu'un qui vend son dossard sur Race Roster. Merci.

I signed up for a family plan today and invited some of me fellow club members. When one of them tried to sign up, they got an error to say they must live in the same country as me. We do of course both live on the island of Ireland about 10 miles from each other (one in Northern Ireland and one in Republic of Ireland). This is very common for many club members due to the political border that exists. When I look at my profile it says "Europe/London", so I had no idea this would be an issue. I can not even see on my account or profile the "country" that I live in.  How do I even see what region/country my account is in? It seems crazy that you need Strava support to view/change this.  I have raised a support ticket (https://support.strava.com/hc/en-us/requests/3442235), but have got no answer in a week.

Please bring my money back asap i need it for my check up it just auto deduct in my gcash acc

Hi everyone,I’m new here and happy to join the Strava community hub !I started running about 10 years ago, back when Strava was just getting started. At the time, I used Nike Run Club and have since built up over 2.200 km of running history that I really don’t want to lose.I’ve linked my Strava and NRC accounts, but unfortunately that only syncs new runs, not the old ones. Since there’s no way to import my historical data directly, I requested my data export from Nike, which provided me with TCX files.The problem : when I upload the TCX files to Strava, the distance and time (the pace too, as a consequence) are often incorrect. I’ve tried a few sample files, and these issues appear consistently.Has anyone else run into this ? If so, did you find a reliable solution or tool to fix it ? Ideally, I’m looking for something that can help me batch-correct hundreds of runs without having to edit them one by one.Thanks in advance. Any help or sugges

I conduct the Kora Cycling Challenge in Nepal since the past 15 years - this year, our challenge got 6200+ riders to ride in about 20 locations in Nepal and also about five locations worldwide - including Vancouver, Sydney, Laos, Scotland and three locations in the US. It is widely popular.Have formed a Club as well only called Kora Challenge - that lists the events on the Mother location - Kathmandu - loops of 50kms, 75kms, 100kms and 165km around the valley - with the last one having a 4000+m altitude gain. Every year, riders do about 300,000 kms in total - about 7.5 times around the earth - in one day.Wanted to work with Strava to make this into a Public Challenge - so that athletes could do their koras anywhere on the globe.This happens on the Third saturday of every July - next one on 18th July 2026. Want to know if this is in any way possible, or is the CLUB my only way to get people to join - btw, already over 1000 a

I thought I’d share about the latest map update.  While on a road ride that I had mapped out, if I’m looking at the map with all the info that is now on the screen at the bottom, it’s very hard to pan in or out without messing everything up.  I would rather have the whole screen showing the map like it was before.  Just allow me to either be looking at the Miles/Heartrate screen or the map, not both at the same time.

When I ride on my remote eastern Nevada ranch where there is off and on phone coverage Strava has challenges keeping track of my riding.  Example, I may start out with GPS and then Strava finds phone service and it switches.  This is an off and on going process while i ride my bike.  Today Strava was off by over 7 miles.  This makes it tough to appreciate my ride and progress.  Any thoughts appreciated.  Thanks. 

My friend bought a family plan using my credit card but I am now I am unable to join even though we are both in India. I was travelling for 3 weeks in the UK last month when my individual subscription expired and now I only see GBP prices and have been unable to join even though I am back and have logged multiple activities here.

Please, could someone help me to understand the chart attached.what does it means the gray and red chart? during the exercise my watch does not measure the heart rate and i think that the gray is the beating during these moments. Is that? 

It seems that after my Export of my Data to Excel, I am getting a huge number for Time (seconds?) and what may be the distance in kilometers (see below).How do I get the Elapsed Time field in hours:minutes:seconds so I can tally and format in Excel?How do I set the DIstance to be in Miles (not what appears to be kilometers) such as 6.75 Miles? (My Profile already has selected "Miles").Thanks for your help. Elapsed TimeDistance606914.55 

How to choose a water sport in Mapa tab in Android application?

Using my web browser, I could log in to my strava account on Friday 21 Feb. However, since Sunday 23 February, I have been unable to log in to my strava account. The log in page keeps refreshing when I click on the log in button, but doesn’t do anything. Please help.

When I want to share a Strava activity, CO2 carbon metrics are shown on all types of rides. Should be shown only when a ride is a commute.