General Chat

Due to the fact that my Strava account won't automatically update from my Fitbit, I have go through the onerous process of uploading .tcx files on my laptop. To compound my frustration, it seems to be pretty random when Strava sends me the necessary 6 digit code which is required to log into my account. Anyone else experiencing this? Is there an alternative way of logging into Strava?

It would be nice to go back to the old update where we could see all the segments on our map, I must not be the only one to regret that

Hi, I’m experiencing a strange issue when using Strava’s route builder. The route lines don’t follow the roads properly — instead, they appear jagged and cut across terrain or buildings, without snapping cleanly to the streets or paths. I’ve attached a screenshot for reference. It looks like the route builder isn’t smoothing or aligning the line with actual roads, making the route look inaccurate and hard to trust. This isn’t related to GPS data, as it happens while manually drawing the route in the map tool. For context, I’m using the latest version of iOS and the Strava app on an iPhone 16 Pro. Has anyone else seen this? Is this a known bug or is there a fix/workaround? Thanks in advance!  

Found this on my feed today, shared with my buds and can’t help but smile. Kudos just hit different man 👍🧡🫂 #gym #running #comedy #relatable #original #sketch #funny #lol

Not sure if its me, user error, but I dont like the new Route Builder. I loved the old version dragging the line to re-route was so easy, now I am finding when using Gravel paths etc it doesnt easily allow me to change the route to where I want it to go ? it keeps taking me a way I dont want to go, I'm finding im having to be in constant manual mode in large sections of off road paths, they are well ridden as I can see from heat map......Maybe its just Me but I'd love the old version back. I dont want to have to use RWGPS or Koomoot but their routing is  so much straight forward.....is anyone else having annoying issues with the new version ??

The challenge is not registered all my time.

When travelling, it takes hours to plan routes. What if there was a map that show only race routes, both pro and amateur level? Criterias such as year, mtb, road, enduro, dh i.e. would make it a bit easier to choose where to ride (or not).  

如你所见，我更新了 Strava 的最新版本，活动页面显示的内容发生了重大变化。但是，我发现它非常没有吸引力，目前我无法通过截图在社交媒体上分享信息。我认为目前的版本完全没有必要做任何改变。如你所见，我更新了 Strava 的最新版本，活动页面显示的内容发生了重大变化。但是，我发现它非常没有吸引力，目前我无法通过截图在社交媒体上分享信息。我认为目前的版本完全没有必要做任何改变。Translation: As you can see, I updated to the latest version of Strava, and the content displayed on the activity page has changed significantly. However, I find it very unattractive and currently I cannot share information on social media through screenshots. I think the current version does not need to make any changes at all. As you can see, I updated to the latest version of Strava, and the content displayed on the activity page has changed significantly. However, I find it very unattractive and currently I cannot share information on social media through screenshots. I think the current version does not need to make any changes at all.

I submitted multiple Strava Refund Request and it is solved but I haven’t get my money back. Can someone help me? I really need it for my hospital bills.

Can anyone provide the image parameters for the group page large and small images?

My weekly progress graph and the training log does not reflect all activity. A road ride on Monday is not included in rides on the graph and also the total miles for the week is completely off but it’s not by that missing Monday road ride,  It’s a different number.

story is short: two years ago my account has lost ability to get download link of my data in bulk. on my first tickets support was giving me my link manually. this year they answered me “our team is limited in our ability to investigate these sorts of issues directly. We do want to make sure you have the right resources to find a solution” and recommended to ask community. here is me. so, anyone know how to get gpx files from all my thousands activities or how to solve problem with strava support to force them to solve my account issue?thank you all

I use a Wahoo Roam. Everything from my Roam data shows up on my Strava post (cadence, miles, power meter output) EXCEPT my bpm (from my Wahoo heart rate monitor). It shows up on my Wahoo during the whole ride. How can I get it to display on Strava? I've enabled health permissions on the Strava settings

I set in my dashboard a year time goal of 300h for all activities and Strava does not calculate it correct. Since January 01 i had activities of around 26h. Strava only shows 20h.I already did 22h football this month, witch is shown correct towards my time football goal.So does anybody has a idea why this is incorrect? I tested it with activity goals, and here the correct number of 11 activities is calculated. So it seems Strava did miss to track the time on one of the past activities. Anybody has the same problems? 

Vorsicht!Die Herausforderung mit dem Zalando-Preisnachlass ist aus meiner Sicht irreführend. Es geht nicht daraus hervor, dass es nur für Teilnehmer (Einwohner) aus Österreich und der Schweiz gilt!!So ist es mir letztes Jahr gegangen, als deutscher Teilnehmer kann man nicht profitieren.Warum beschreibt STRAVA das nicht richtig??Grüße MarioTranslation: “Be careful! The challenge with the Zalando discount is misleading in my opinion. It doesn't say that it only applies to participants (residents) from Austria and Switzerland!! That's what happened to me last year, as a German participant you can't benefit. Why doesn't STRAVA describe it correctly?? Regards Mario”

On my computer (windows) my Strava page opens & automatically a box showing who gave me kudos pops up but won’t close. It works normally on both my Ipad & apple phone.I’ve signed out & back in, rebooted computer, helpAny suggestions of how to fix this would be appreciated.

I can find it if I perform a search in my activities. Others can see this activity only if I send them the link. How to resolve it ?

I live in Taiwan but I subscribed family plan in Japan this March since my membership was expired during the trip. When I came back to Taiwan, my friends were not able to join my family plan, system showed that we are in different countries (all of our accounts are based in Taiwan).I’ve submitted a ticket but there’s no response for more than 6 weeks. Anyone knows how to resolved this issue? Will VPN work in this case?

I been trying for weeks to connect samsung health to strava , i been watching youtube tutorials even tried with chatgpt , but nothing worked i dont know whats wrong but i did every step on youtube i connected services strava so yea im very lost. 

Hi, I’m trying to activate a monthly subscription, but nothing happens when I hit subscribe. Selecting Annual sends me to confirming subscription just fine, however. Are monthly subscriptions not available? I’m on iOS 18.3.2

Dear Team,We would like to create a Walking Club for our colleagues worldwide with a free subscription. Can you please give some guidance for the following details:Is there any maximum capacity for a club? e.g. Can 3000 employees join in our Club and compete with each other?  Can they join with the free membership?  How long will the Club be available with the free membership? After 30 days’ trial period, do they need to pay for the membership or will they remain members of the Club? As an admin/owner of this Club, can we see and pull some reports on the performance for all the participants weekly/monthly basis?Looking forward to your guidance. Thank you for your cooperation!Kind regards,Andrea

Hi! For anyone experienced in growing a strava group, what did you guys do to grow it? 😀

I am writing because of your 1year subscription that just happed today I NEED A REFUND THE MONEY IS INTENDED FOR SOMETHING ELSE PLS GIVE IT BACK!

Can you add a feature to allow members to set up cycling trips with other Strava members

Hi, I’ve noticed that the club leaderboard is no longer displaying, and I’m wondering if anyone else is experiencing this issue. Could you let me know if this is a temporary issue or if there’s a way to resolve it?