General Chat

Is there a way to not share “workouts” but still share my runs and bike rides?

Good Day, May I request a refund for my cancelled subscription, please? I really had no plan to continue the subscription after the free trial ended since I only subscribed in the first place to try the app while jogging.  I forgot to cancel the subscription before the free trial ended. The money used was supposed to be my allowance for my daily needs, so I apologize if I am about to cause an inconvenience on your end; I hope you can oblige my request for a refund. Thank you.Regards,Erika

When ever I choose to see the Night Heatmaps, nothing is shown… And most of the activities in my city, during the week, are in the night. This function is useless. 

I’ve been part of a challenge from Samsung, and it requires the “Strava membership ID” in order to proceed with the reward redeeming.Problem is that… the Strava ID of my account won’t work (Strava ID is invalid), yet is the only ID that I’m getting when going on my profile.Is there another ID that is required here?Can’t find any additional info on the Challenge page.

Bonjour , j'espere pouvoir être clair avec le traducteur automatique …Hello, I hope I can be clear with the automatic translator… Quand je vais dans l'onglet "carte" et que je sélectionne toutes les traces de tous les sports, il y en as pleins d’affichées. Y compris des singles dans les bois peux fréquenté.When I go to the "map" tab and select all the tracks for all the sports, there are plenty of them displayed. Including singles in the woods can be frequented. Mais quand je suis sur la carte pour creer un parcours , je suis obligé de selectionner le type d'activité  et fait qu'il y as plein de traces qui ne sont pas afiché.But when I'm on the map to create a route, I have to select the type of activity and there are lots of tracks that are not displayed. Il n'y as aucun moyen de pouvoir creer un parcour ( vtt dans mon cas) et de voir toutes les traces de toutes les activité confondu ?There is no way to be able to create a route (mountain bike in my case) and see all the traces of all

As I’m having difficulties linking my Fitbit and Strava accounts, I’ve had to resort to downloading a .tcx file from Fitbit exercise sessions and then upload that manually from a laptop to my Strava account but I keep getting the error message in a red banner that “the file has too few data points.” I’ve tried to do this 3 times now with zero success. I used to be able to do this from my Fitbit Charge 5 but have recently changed to a Fitbit Charge 6. Not sure if that is coincidental or not.Any one else had this problem and found a solution? Please share if you have.

Strava should allow wider photos so that we can fully upload landscapes and photos of our groups of people.The current format is very restrictive.

Anyone know why I can’t comment on people’s Strava activities anymore? Is there a limit to the number of comments you can leave? Keep getting an error msg since y/day after commenting in a local race which many runners did. 

I think it would be really cool if you could add a song or clip of a song to your completed activity like how you can do it on instagram stories.

Ever since i started using a Wahoo kickr, all of my real world rides are uploaded twice, once under my own name, once as "Strave Athlete". Strava then automatically creates a group ride with both uploads showing exactly the same statistics. I now have to share my trophies with a non-excisting rider 😆Anyone know what’s going on here?

Yesterday we cycled a beautiful 100km ride through the Dutch Limburg hills with our club. In total with 22 people divided over 2 groups. Now we have almost all cycled the entire route as it was planned. Only some, including me, have adjusted this route slightly to also include some extra climbs, but after that we also got back to the group as quickly as possible/via the shortest possible distance. Now I have (according to Strava) completed the route with only person A, B and C. This while person C did not cycle this adjusted route but person D did, who I do not see again. If I look at person A, there are 7 team members who I do not see in my list. This is also the case with person B (6 others) and he also does not have all the members that person A does see.Every now and then our mutual distance will have been more than x meters, but then it is strange that person A would be visible to me. He is one of the fastest climbers in the club and I am one of the slowest (due to weight).We are

Zoe is an ultra-runner who has put her steps in many parts of the world as she is a never-ending traveler. But recently, she has been banned from Strava because she violated the Strava rules running in parts of the world and posting photos that go against Strava policy. She is not a spy. Just  a 30-year old girl who loves her world. Who should I write to in Strava to defend her case as she wants to go back to Strava? Any email address is welcome. Thanks for helping. 

All my activities, for many years have been available for all.  Now my activities load OK onto Strave, but no followers can view them.  The only change is linked to me taking up the Samsung offer.  Is there a problem here?

Back to Strava after a long hiatus. As a 60+ y/o rider I still like to go fast...e-bikes.I’ve noticed on many of the local segment leaderboards GPX’s with interesting data. Many with maximum speeds exceeding 75 mph. Quite a few that follow major freeways. Also uphill segments with averages speeds exceeding 50 mph.I have flagged dozens of these activities multiple times. I have opened support tickets, Crickets.

 Hi Strava Team,I’d like to suggest adding a Live Activity feature for iPhone users, allowing us to see our current progress (distance, pace, and time) on the lock screen without unlocking the phone. This would be really helpful for those who don’t have a smartwatch but still want to track their stats easily while running or cycling.Additionally, an improved voice update feature would be great—one that gives an audio cue every kilometer, letting us know our current pace and distance covered. This way, we wouldn’t have to keep checking our phones during workouts, making it safer and more convenient.I’ve seen discussions about these features in the Strava Hub years ago, yet they still haven’t been implemented. I also noticed that the hub has a voting system for suggestions, but I don’t think all Strava users are even aware of it. Other fitness apps already offer these features—what’s stopping Strava from adding them?Hope you consider these suggestions. Thanks for making Strava awesome!

Hi, im from Germany and there is no option to verify or get the student discount. Help?

Bonjour,je pense que ça serait une bonne idée que Strava ajoute le total d’heure de roulage aux VTT au même titre que le kilométrage. Cela serait très utile afin d’avoir une vision claire sur l’entretien de son vélo, notamment des suspensions dont l’entretien se compte en heures.qu’en pensez-vous ?! Translation: I think it would be a good idea for Strava to add total hours of riding for mountain bikes, along with mileage. This would be very useful for gaining a clear picture of your bike's maintenance, especially for suspensions, which require maintenance in hours.What do you think?!

After a run, I used to be able to hit the "Share To" button & select "Save to Photos" on my iPhone or iPad.  Today it doesn't even give me that option.  It just says Copy, New Quick Note, Save to Files or Save to Pinterest.  How to I save my activity map to my photos again? 

My partner was jealous of me enjoying Strava with Cycling and she has just become obsessed with riding a Kick Scooter. She has downloaded Strava but was dissapointed to see that she wasn’t able to select Kick Scooter or variation of ‘Scooter’ from the available sports.

Hi,I try to subscribe family plan but I can't complete the payment successfully. all of the payment methods have the same result. does anyone have the same issue?many thanks

pague la suscripción y no tengo servicio, alguien sabe que debo hacer? Como puedo solucionar?Translation: I paid for the subscription and I don't have service. Does anyone know what I should do? How can I fix it?

how to get AI back ?after mistakenly disabled itpressed leave beta...

Some time ago, I replaced parts on my bikes. After that, I forgot to remove the old parts from my equipment and enter the new parts. As it is, days go by....Since I know when I bought the parts and installed them, I wanted to do that now. Setting the new parts to the date of installation is not a problem, but there is no way to edit the date of replacement. So the mileage of the old parts is incorrect. I know it's a little geeky, but I like to compare the mileage of tires, chains, chainrings, etc.@STRAVA: Would it be possible to implement this functionality for discontinued models as well?

It would be really awesome to have a feature to run polls within a club, either as an admin or anyone, if granted access to by the admin. Use case: You want to identify the best date or location for a run club, to fit best to the clubs or next events needs.

Mi sembra una bella idea assegnare un trofeo a chi effettua 100 kom, 200 kom, 300 kom