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Ask & Troubleshoot

Whether it's getting a better handle on our core features or seeking clarity on how Strava works, the Ask & troubleshoot section allows you to get the most out of your Strava experience - let's dive in!

2073 Topics
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brightdigitalHub Starter
asked in Developers & API
return upcoming activities

Hey all - is there a way to return upcoming club event activities?  I didn't see it in the documentation.  Appreciate any advice.  Thx!

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3 months ago
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NordenHub Climber
posted in Strava Features Chat
My activities statistics

To Strava Statistics - average time / week, yearly time etc - rank activities moving time or elapsed time?

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3 months ago
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WendyAHub Rookie
asked in Strava Features Chat
Why isn't Strava adding Maps to celebrate the Olympics?

Migrated Content

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3 months ago
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pier23Hub Rookie
asked in Developers & API
Get Activity Streams (getActivityStreams) returning 500

Hello Strava Community,I'm experiencing an issue with the "Get Activity Streams (getActivityStreams)" method. When an activity lasts more than 5-6 hours, the response includes an excessive amount of data, resulting in a 500 server error. Is there a way to limit the number of data points returned to prevent this heavy response?I understand that different stream types (keys) can be queried individually by passing them as parameters, allowing us to request data like distance, time, heart rate, watts, etc., separately instead of all at once. However, even when querying individually, we're still encountering a 500 error for long activities. With the increasing popularity of long endurance sports, where athletes cover distances of 200 miles or more, we can expect very large activities, even in training sessions.For instance, Garmin provides an option to restrict the number of data points returned, which reduces the data load. While this results in less accurate data, it is often sufficient f

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3 months ago
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pathakHub Rookie
asked in Developers & API
date parameter in object array API of ClubActivity

I'm developing a web app to fetch athletes activities in daily basic ( eg cycling) using API. While fetching API im not able to fetch date/time of activity and Athlete ID. Even I contacted strava help but they dint helped and said to refer community forum. Do someone have answer or reference to this issue. ( I hope strava limits are to ensure security) . Is there any way? 

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3 months ago
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uburoibobHub Rookie
asked in Strava Features Chat
The List on the Apple Watch isn't working based on frequency AGAIN

Here's my original post. For awhile, it worked - your frequency of use determined the list hierarchy. But that has now STOPPED working AGAIN with the latest update:"The list for sports on the Apple Watch in the Strava App is incredibly long. We need a way to show only the sports we participate in. Your hierarchal solution based on frequency sometimes works and sometimes doesn't - or reverts after an OS update. Please give us the tools to customize this list."

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3 months ago
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FardageHub Rookie
asked in Developers & API
Webhook - Not Receiving Activity Events

Hi everyone,I'm having an issue with Strava's webhook for my side project and could really use some help. My webhook subscription seems to be partially working since I do receive events when an athlete deauthorizes the app. However, I'm not receiving any events for new activities.Here are some details about my setup:The webhook subscription is successfully created.I have verified that the authorisation scope activity:read_all is granted.Despite this, new activity events are not coming through.Has anyone encountered a similar issue or have any idea what might be causing this?Thanks in advance for any suggestions!Best,Marvin

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3 months ago
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SmthersHub Rookie
posted in Strava Features Chat
Erroneous Notification Indicator

When I get kudos the notification indicator in the iOS app tells me I've got 3 kudos, but when I go into notifications there will be just the one. Likewise when it says I've got 5 kudos, there may only be 2. Anyone else getting this issue?

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3 months ago
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RubenGHub Starter
asked in Developers & API
I continue with a limit of 1 athlete after approval

Hi,I applied for the API a few weeks ago and received an email approving it, in which it says that I have up to 999 athletes limit.However, when I go to https://www.strava.com/settings/api I still see the limit of only 1 athlete. How is this possible? Do I have to do anything else?Thank you.

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3 months ago
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MxSportHub Rookie
asked in Developers & API
Api in C#

In https://developers.strava.com/docs/reference/ there are examples in C# using the com.strava.api.v3.api libraries, but where download the libraries from?I tried downloading from https://github.com/tdao7/.Net-Strava-API and some api calls work, but it is different from the examples in the documentation and other api calls don't work.

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3 months ago
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StatiqueHub Rookie
asked in Strava Features Chat
Strava App navigate to address

Hi, I was riding yesterday using my IGP BSC300 bike computer that is connected to Strava. I received a call from a friend to go and visit. I have never been to his place so I asked for the address to navigate there and I wanted to create a route to the address in the Strava App but I found it impossible to simply add the address in a just ask the App to plan the route. There is a search option but when adding the address it would take it as the start point, once the start point is selected there is no longer a search option only the pencil or adding another waypoint by scrolling the map. I think this should be a really basic function, so I wonder what is that I do wrong? In desktop there is no problem with this. Thanks

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3 months ago
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bikejmfHub Rookie
asked in Strava Features Chat
Add route to manual workout?

Is it possible to create or upload a route and add that particular route to a manually created workout? For instance a device dies during recording or the gpx file is corrupted. It would be nice to be able to use a previous duplicate route, draw a route, or upload a gpx of the route and add it. So let's say I go to my routes; just let me pick one and say add route to workout. Thanks.

204
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3 months ago
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スポッツケニーHub Starter
asked in Strava Features Chat
Creating routes

Seems like only web version can upload gpx file?

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3 months ago
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mad-damHub Starter
asked in Strava Features Chat
Bulk bike change after importing data from another application

Hi,I've imported several years of data from Samsung Health and they all don't have a specific bike tagged.Unfortunately, I can't find a function where I can display all activities without an assigned bike and change them in one go. Is it possipossible? 

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3 months ago
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SnafuHub Starter
posted in Strava Features Chat
(KNOWN ISSUE) Share to Instagram & whatsapp not working

'Copy link' isnt working on newest Android version. Either share via whatsapp.

1312
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3 months ago
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JeffHHub Rookie
asked in Strava Features Chat
Geotagged image thumbnails not showing up on activity maps

Over the past two+ weeks (during July 2024) I've uploaded many geotagged pics, using the Strava app on a Samsung S23 (Android) device, and when viewing the event maps via browser-on-desktop, the image thumbnails do not show up on the maps. Please note that the images in question were taken hundred of miles from my residence and so were nowhere close to a "hidden portion of the activity".

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3 months ago
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kuba1stachHub Starter
asked in Developers & API
Storing activity distance in private database

HelloI want to create app for me and my friends - around 10 people.We want to share out activities within this app but it will be only for our private usage. We want to scale some results within different types of activities and create ranking who made the longest distance.So I need to store in my private database  three information from Strava: date, distance, athlete name.Is it possible to store such information in private database? Because I found in API Agreement such statement: “your Developer Applications are prohibited from storing any Strava Data”

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3 months ago
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BrittonwaltherHub Starter
asked in Strava Features Chat
Syncing watches

I have a veryfit brand watch, at I able to sync that brand to strava

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3 months ago
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whytimofeyHub Starter
asked in Developers & API
Is there an option to get Club events via Strava API?

It looks like that there is no such option. But I think it may be a great addition for any club to have an option to least events on their website/app and even have a button for people to join their events. Could propel event usage a lot and improve quite a few metrics.Totally separate thing but another missing feature from user's perspective is to join Repeated events. With two options: Join this event and all following events, join only this this event. The same for leaving the events.Both these features will increase Event-related metrics drastically

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3 months ago
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jakebogieHub Starter
asked in Strava Features Chat
Rename routes from My Routes list page

It would be helpful to have the ability to rename routes directly from the My Routes list page.

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3 months ago
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Andreas-SWE-NORHub Rookie
asked in Strava Features Chat
please make a segment rep counter

Hello,it seems Strava does not have an in-activity segment rep counter, for example for doing hill repeats in an Everesting. Please implement, and make available to e.g. Garmin and others for their data screen perusal.Thanks!/Andreas

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3 months ago
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daniknoblochHub Starter
asked in Strava Features Chat
Feedback: Add Climb Categorization filter back to Maps page

With the recent update to the strava website, segments have been added to the "Maps" portion of the site. This is a cool interface, however I cannot easily filter cycling segments by climb category anymore. This was one of the most useful features that I found, especially when trying to get a sense of how flat/hilly/mountainous an area is before visiting, and seeing which routes are most popular. I can now only seem to filter by length and for elevation "any" flat" "hilly" or "climb." This has been pretty unhelpful for planning cycling trips and routes in new areas, and comparing different places. I understand that it can be useful when visiting a flatter city to have the "hilly" option give me 50ft climbs since that is all there is, but I would like to be able to filter climbs by category and see what does and doesn't exist in an area. Re-adding the filter by category feature that was on the old segment explore to the Maps page would be extremely useful.

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3 months ago
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TrailJunkyHub Rookie
posted in Strava Features Chat
January Run 200K & 300K Challenges?

Just wondering why I can't find the January Run 200K & 300K Challenges? 

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3 months ago
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ben_perardHub Rookie
asked in Developers & API
Number of athletes allowed to connect

Hello, We have a swimming app and have a limit at 999 for number of athletes allowed to connect. We reached this limit. How to get past it? How to raise the limit? Thanks a lot

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3 months ago

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