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Ask & Troubleshoot

Whether it's getting a better handle on our core features or seeking clarity on how Strava works, the Ask & troubleshoot section allows you to get the most out of your Strava experience - let's dive in!

2113 Topics
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IvanVideoHub Rookie
asked in Developers & API
"field": "activity:read_permission"

Hello everyone. I'm having an issue with retrieving user data.I decided to create an API that would fetch data from my friends and push a weekly leaderboard to our Telegram channel, showing who ran the most.So, let me describe the process of creating the application.1) I registered the application on Strava and obtained all the necessary data to work with their API.2) I created an Express application and connected it to the Firebase database.3) Through a Telegram bot, I asked my friend for permission to access their personal information. I used him to test the application architecture. I sent him the following link: https://www.strava.com/oauth/authorize?client_id=${clientID}&redirect_uri=${redirectURI}&response_type=code&scope=read_all. Please note that the scope field includes the read_all parameter.4) My friend clicked the link and granted permission to share their information with me. At this stage, I stored all the necessary data, including their ID and token, in the d

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1 year ago
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huzi8t9Hub Starter
asked in Developers & API
Strava Source

When you visit Strava.com and sign in, you can view (and download) Strava's source which is not minified.Their custom @strava Components are also shipped with the source.Interesting bit of knowledge and some good reading! 

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1 year ago
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BrookfieldAVHub Rookie
asked in Strava Features Chat
Total distance, split speed, Average MPH while on ride

I am new to Strava and I came from using MapMyRide because the syncing with other apps stopped being supported. One of the things that strikes me as a huge feature miss on Strava is the inability to get progress updates/announcements while on your ride. At every mile, MapMyRide audibly told me my total distance, split speed and average miles per hour. Why isn't this available on Strava? I have to detach my phone from the mount and unlock the screen to check my progress and splits. Annoying and unsafe while riding

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1 year ago
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carlotatrxHub Rookie
asked in Strava Features Chat
flag for wrong gender

Hi! I am quite tired of flagging men on the leaderboard who register their gender as woman and get cups and QoMs... it would be great if:- there is an additional flag option indicating "wrong gender type".- when you register with a common male name but indicate that your gender is female, you get a pop-up reminder of the rules of fair play.Thanks!Carlota

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1 year ago
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PizzabrötchenHub Rookie
asked in Strava Features Chat
Cycling challenges should include Velomobile rides

I am riding Velomobile and still would like to enjoy participating in the Strava cycling challenges. Handbike is included, why not including velomobile?

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1 year ago
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NADHHub Rookie
posted in Strava Features Chat
Creating routes with segments

When creating long routes 300+ km not all segments are shown. I understand the reason for this due to the huge amount of segments. But would be great if the stared segments are prioritized. Otherwise they will not be loaded as part of the route to my Garmin 1040. Is there a way to fix this?

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1 year ago
bfef
bfefHub Rookie
asked in Developers & API
Update Activity RPE via API?

Hi everyone!  I am somewhat familiar with Strava's API both directly via HTTP and with the Python Stravalib library through my visualization app Heatflask (https://www.heatflask.com) (Client ID 12700) which I has been running since 2016.   However I have another thing I am trying to do on my own.  I have a lot of old activities that I imported from SportTracks dating from 2009 - 2014, very few of which have heart-rate data.  I would like to retroactively update RPE (https://support.strava.com/hc/en-us/articles/360032535512-Perceived-Exertion) for these activities by comparing with similar more recent efforts.   I can manually change that value one activity at a time on Strava website, which is really slow.  Is there any way I can do it via API? I do not see RPE as a parameter for Activity update (https://developers.strava.com/docs/reference/#api-models-UpdatableActivity).   In fact, the only info I have seen about RPE for Strava's API was th

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1 year ago
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DebenPhoenixHub Starter
asked in Strava Features Chat
Fitness scores make no sense.

Fitness scores no longer make any sense. My fitness score seems to be stuck on a score of about 19. That is 37% down on 2 years ago, yet 2 years ago I was suffering with complications related to covid and couldn’t walk up the stairs without having to sit down or run more than 1/2k without getting out of breath, whereas now I have trained and run a marathon in 4:30 and all my pace and distance is improving. The same is true for 1 year ago - still suffering from what I now know to be Atrial Fibrillation, whereas now I am running my fastest 5k, 5 Mike, 10k, etc.      

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1 year ago
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GarethBearHub Starter
asked in Strava Features Chat
Beating my own PRs

I love seeing that I have beaten my PRs, even if I hadn't planned to, but...Is there a way (I have looked and looked) to list all of my PRs in one place so I can choose which ones I am going to go out and beat?  I am trying to challenge myself to beat ones form when I was a little younger!Thanks,Gareth

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1 year ago
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brianpHub Rookie
asked in Developers & API
Webhook requirement for mobile apps?

On the getting started guide in the section F. Why do I need webhooks? it states: "Per our API terms, you need to implement webhooks to know when an athlete has deauthorized your API application" What about mobile only applications? We're building a mobile only app and have no intention of managing a backend server because our app does not require one to function. So are mobile apps exempt from this, or is there a special way to handle this case?

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1 year ago
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LainyHub Starter
asked in Strava Features Chat
Step counter

Can I change my log to show steps instead of time ?

161
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1 year ago
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amurilHub Starter
asked in Strava Features Chat
Feature to show both miles and km at the same time.

App show both miles and km measurements. One in parenthesis is something. If I bike XXkm, it could show on app as XXkm(XXmi).

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1 year ago
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flower11234Hub Rookie
asked in Strava Features Chat
Average Speed not displaying any more

Hi,  I have the free version of the app.  I prefer to see my average (AVG) speed when I walk/run/faint.  Until today, as shown above,  the app would display my "AVG SPEED" (just above 3.6) while I walked.  I try to maintain this speed.  Today, as shown above, the app displays my live SPEED as I walked (above 3.6..no more AVG SPEED). Does anyone know how I can get the AVG SPEED to be constantly displayed instead of my live SPEED?  Thank you 

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1 year ago
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stenoHub Starter
asked in Strava Features Chat
Map of the route has disappeared

buonasera ad un tratto non mi compare piu la mappa del percorso effettuato e non compare piu' neanche il dislivello .come posso fare

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1 year ago
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Eric_GreenptHub Rookie
asked in Developers & API
Get a list of activity ID

Hi all.Using a get on https://www.strava.com/api/v3/activities/, I get a list of activities.I realised that each activity in the json response is a summary of the activities, because "resource_state" : 2,So I tried to tried to get the detailed representation.Which you can get using /activities/{id}.But for that, you need the ID.OF course, I can get the ID from the first query, and then re-query using the ID, but I'm wondering if there is not a simpler way.For instance a way to get a list of ID directly, and then using that list to get the detailled representation.Thanks for any hint!  

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1 year ago
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BradDonoHub Rookie
asked in Strava Features Chat
Leaderboard does not always show segment results for "Today" - how do I fix that?

Some days the Leaderboard shows "Today" results for each segment of my ride and some days it does not.  Does anyone know why "Today" doesn't always appear and is there a setting I need to change to always see Leaderboard  results for "Today" after my ride?

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1 year ago
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Anonymous
asked in Strava Features Chat
Setting Max Heartbeat

Been using STRAVA on my iPhone the last six weeks or so after returning to cycling from a years-long hiatus. I'm 74 now, STRAVA default tells me my Max Heart Rate is 190, which is absurd. How do I go about altering that little bit in my Profile on the phone app to reflect a more modest 160 or so? I can sustain 120 for a few minutes now, touch 150+ briefly w/no issues. It's the proportional representation of max vs. endurance periods I want to have presented with more accuracy.

102
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1 year ago
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hophoffHub Rookie
asked in Developers & API
Error 404 when uploading swimming FIT file

On June 22/23 for some users of our app the upload failed for FIT files with swimming data. The response error when uploading the FIT file was:status: 404 error: {"message":"Record Not Found","errors":[{"resource":"resource","field":"path","code":"invalid"}]}Without any change on our site, the problem disappeared on June 24. The same swimming data FIT files that caused the 404 error could be uploaded succesfully. So it looks Strava fixed it.But yesterday (June 29) or the day before, the problem happened again. And it continues today. Not for all users who upload swimming data FIT files, but for some of them, in different countries on different continents.We reported the issue to Strava, added a concrete example (user id and time the problem happened) and the response was that they couldn't look into it. Because we don't know the source of this issue, and we can't reproduce it ourselves, we hoped that Strava would have a look into their log files, but it seems they don't want to do this

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1 year ago
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indurineHub Starter
posted in Strava Features Chat
language

We would like to inform you that Strava's Korean support will end on August 1st. After this date, the default language for web and mobile apps will be set to English. You do not have to do anything to continue using Strava. Please refer to this document to change to another supported language. Our global community is what makes Strava so special. We will do our best to support Korean again in the future. Please follow this link for more information, and if you need help with this change, we'll do our best to help. – Strava Team Dream Chinese and Japanese services are available, but not Korean.are unequal

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1 year ago
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MarcusEHub Starter
asked in Strava Features Chat
Routes: No editable Trackline

Hello.When I plan a route with Strava, I can see the route as a line on the map. This no longer works. If I change the view to satellite or hybrid, the route disappears and there is no editable line (route). Mac OS X. Safari & Firefox.Is there a solution to this? Thanks a lot!

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1 year ago
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Annie1108Hub Rookie
asked in Strava Features Chat
How to change activity display settings

Hi  Could someone please tell me how I change the settings on my activities.... I would like to see max speed 

524
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1 year ago
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TrainAsONEHub Rookie
asked in Developers & API
Clearing no longer referenced athletes

With the newly introduced per app athlete limit its clear around 15% of our athlete tokens are orphaned. Is there any way to clear these down? We're quite happy to cycle through all the valid tokens and make a "hey this one is still in use" poke to an API call 🙂Thanks 

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1 year ago
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BoastyHub Starter
asked in Developers & API
Segment creation date

Is there an easy way to determine how old a segment is? If not, could it be added to each segment e.g. creation date?

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1 year ago
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AD1954Hub Starter
asked in Strava Features Chat
Filter power curve by activity type

Hi all, I have been a full member for a number of years but only recently started to use the detailed analysis screens. I have an indoor trainer and an e-bike. Is there a way I can filter the power curve by activity type? In other words, exclude the virtual bike when I want to see  only the power curve of my outdoor rides and vice versa? I'm sure the two power meters are giving slightly different readings and skewing the results, it would be interesting to compare them against each other, Thanks in advance,

11
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1 year ago
RaynieT
RaynieTHub Rookie
asked in Developers & API
API integration

Hi there!I am looking for someone to please point me in the direction of some help for API integration for an Organ Donation event we are hosting in September called Race for Recipients.Last year we logged 11,000 activities in a week across the UK.Many participants have asked that we get STRAVA integrated with our web based platform to improve the user experience.I have spoken with customer services at STRAVA, but unfortunately I am still not clear what I need to do.... please help!Many Thanks!

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RaynieT
1 year ago

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