General Chat

I’m having the same problem as described in this ticket.That ticket was marked as “solved”.Could you elaborate on that solution, please?Thanks,Benoit.

Hallo,aktuell verstehe ich wirklich nicht, was die Klage gegen Garmin bezwecken soll. Gerne habe ich bisher beide Plattformen parallel genutzt und mich über die reibungslose Kommunikation der Plattformen gefreut. Es ist aus Sicht des ambitionierten Hobbysportlers eine Symbiose und keine Konkurrenz.Im Grunde verarbeitet Strava MEINE Daten und bereitet sie für mich auf. Die Daten sammelt Garmin und ich leite sie (bisher) alle weiter. Strava hat dadurch den Vorteil keine eigenständige Hardware anbieten und entwickeln zu müssen. Ferner ist Strava eine Nutzung (z.B. auch um Headmaps zu erstellen) möglich und ganz ehrlich, wer nutz die Funktion bei Gamin bisher schon???Abgrenzung hat noch nie geholfen. Mein Wechsle von Polar zu Garmin war vor Jahren vor allem deswegen erfolgt, weil Polar sich abgeschottet hat, bei Garmin hingegen jeder Powermeter, jeder Brustgurt genutzt werden konnte. Beliebt also zu überlegen, ob man Strava wirklich (noch) braucht…Viele Grüße

Buenas tardes,Me he encontrado con la siguiente circunstancia y no se como puedo resolverlo, he intentado todo pero nada.Ayer derrepente se subió una ruta a mi cuenta sin que yo fuera de 13500km, descuadrando por completo todas las estadísticas.Strava me la ha denunciado pero no me la ha eliminado, lo he intentado yo y ha sido imposible.¿Sabriais como hacerlo?

preciso mudar minha data de nascimento, está apresentando que eu tenho 9 anos e eu tenho 27!! já tentei de tudo, suporte não responde e olha que sou assinante 

Tengo problemas con los registros de actividades en mi Strava. Cuando hago senderismo y cuando hago ciclismo de montaña o ruta me muestra un súper error en las rutas, no me marca las rutas guardadas y me insinúa que estuve en un carro haciendo las rutas. Por favor necesito ayuda, ya que con mi Strava es que marco mis entrenamientos y mi rendimiento. Gracias 

Give the option of grouping multiple activities from the same day in one post to avoid clogging up the feed with warm ups/cool downs etc. Activities grouped together would be able viewed separately when clicked on, or could be scrolled through by swiping through on the feed screen. This would allow athletes to separate their activities on their watch if that's what they prefer to do, while reducing the amount of separate activities for the day and still sharing the information about all parts of the run.

I record my run with strava apps, but After i do my run, i uploaded my activities, it shown that its uploaded but never shown in my activities record

Having given kudos and comments on a number of athletes in my running club after yesterday’s Great Scottish Run my comments seem to have been disabled for almost 18 hours. I just get the “something went wrong please try again” error.

hi I am trying to get strava to upload my achievements, my friend and I ran the same run and it gave her many achievements and me none, I have Garmin vioviactiv 6 and every activity uploads straight to strata

Hi all im in need of some help! I sent this to strava support a week ago but had no reply. I logged out of my account which was associated with an old email that isnt active anymore, meaning i cant change passwords as every time i click "forgot password" the email is sent to this inactive email! Is there any way to regain my account or potentially change the email without actually being logged in? Any help would be great! I dont want to lose all my runs!

Hi Strava Community,I’ve noticed an issue with one of my segments where the Local Legend count doesn’t seem to update correctly. According to the app, the current Local Legend has 1 attempt in the last 90 days, but I have completed the segment 2 times within the same 90-day period.All of my activities are public and visible, and the segment data is correctly recorded. I’ve tried logging out, checking the web version, and even repeating the segment, but the Local Legend status hasn’t changed.Has anyone else experienced similar issues? Are there any known workarounds to fix or refresh Local Legend counts?Thanks in advance for any insights!

since the App upgrade, the key data (time, speed, HR, distance) is all minimised at the bottom of the screen and maximises the map/route, which makes i impossible to view while running. there must be a setting i need to change -  any suggestions otherwise I’ll have to switch to a different app as i run to pace and HR -  if i cant see it it’s of no value. thanks

I do runs and trail runs.When I do trail running, I am able to download my activities. But when I do runs (on a track) and I record it on Strava, I am not able to download my activity. And when I want to share it, it’s shared as links not the picture. Also, I noticed that when I record trail runs, my route is orange but it’s black on track runs. How do I fix that?Track RunTrail Run 

Hi,Could you please restore the route planning functionality? Currently, I get a message saying Mapbox is not supported when trying to plan a route on my MacBook. This has worked really well and has become a core part of my training prep. It feels like you made an ‘upgrade’ but the maps aren’t compatible. If I try to open a Mac, I can see the profile but the map just times out. If I try to make a route I get the message where the map should be.This has been going on for days now. Please fix it!ThanksSteve

Earlier, when I clicked on "Share", I used to see multiple options — one with only stats, one with map and stats, etc. But now I can see only one option, which is the transparent one.I have made the activity visible to everyone and removed all privacy restrictions, but it still shows only one sharing option.

Hello mates All is clear in title ...I can’t write and answer my mates for 10 hours and it s not the first time i meet that issue. Have you got a suggestion to solve that Thx all

Esqueci a senha da conta e perdi o acesso ao EMAIL…. como faço pra trocar a senha ou o email nesse caso?

Until a few days ago, I have had no issues with this, but now, it seems that no activity will let me share my flyovers with Instagram stories. It will share everywhere else, but when I click to share to stories, it gives me the circle of death. I tried uninstalling and re-installing my Strava, but no luck. Any ideas? 

Is there a way I can have all my Zwift rides uploaded to my Strava but not be published? I want to continue having my real world rides published but not Zwift. Obviously I can quickly choose to make it “Only Me” to see afterwards but I would rather not have to do that every time.One thought I had was making all work outs private until I hit “Everyone” for viewing but I don’t want all my previous real world rides to be hidden. Any help would be great. Thank you!

I have a Stryd power pod and use it for all my runs.   Strava used to show my average power but several weeks ago it replaced power with calories.  How can I get my power numbers back?

Hello , I no longer have access to the Athlete Intelligence , would you please re-instate it to my account . Thanks, Leah  

BonjourSur mes segments velo je vois bien mes temps record avec médaille.Mais pas pour la course à pied ? Quelle pourrais être le soucis ?Merci d'avance. 

My workout app on my watch records the workout and used to feed the data into Strava. Previous activities have loaded without any issues, but lately its not updating or updates a day later.  I have logged out, reset my phone, confirmed the pairing on my watch but nothing works.  Please assist

Hello everyone, my display has changed overnight. Instead of calories, it now shows carbon dioxide saved. How can I change this back?