Troubleshoot, Questions, Solutions | Features

Resolved! Verify Account

Hi please how can I verify my strava account and thank you very much

Can it be made easier to input your actual weight via the app? I am in the 124lbs and under category but when I look at the leaderboards I see that many people are clearly far heavier than that. can people then be reminded to enter their correct wei...

Resolved! Data gone from "Side by side comparison". Why?

It seems a recent change for user profiles (web version) was made in which data under "side by side comparison" is hidden when the user being viewed hasn't uploaded an activity for a few months. (I'm not sure what the exact timeframe is.) It's this w...

Does anyone actually use the Trophy Case?

Trophies are displayed quite prominently in the Desktop and Mobile profile pages. On desktop, Trophies are shown above almost everything else, even above the weekly chart, or recent activities and photos.Personally, I join challenges but the resultin...

Resolved! Signup issue

One of my reference is unable to signup, has tried multiple times from different web browsers

Resolved! New Strava Profile not showing up in search

I have new strava profile. Why in search conntact not showing my prifile?

Resolved! STRAVA yearly summary

Every year we are waitng for the yearly summary, aren't we? As it was rolled out a few days ago I recognized again that the numbers used in this summary aren't correct. E.g.: In my profile there are 6.270 km of total cycling distance. The summary say...

Resolved! Favorite Activities

With the addition of so many new activities, I now have trouble scrolling through them all on my watch to find the one I want to use and sometimes choose the wrong one. It would be nice if you can choose favorite activities to make them either show a...