Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Resolved! Pace & distance not tracking during activity

  my distance and pace for some reason isn’t being tracked during the activity. However, when I save the activity leading it to post the run, it then shows the distance I ran and pace I was running at (rest of data). Can someone please help me why my...

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Resolved! FIX - Yearly Elevation Goal

I'm going for a total elevation gained goal for 2024 - across all human powered sports (hike, run, walk, trail run, ride, backcountry ski). This should be covered by the Yearly Elevation Goal on the app, but mine looks wildly off. I think it's includ...

eluke by Mt. Kenya
  • 399 Views
  • 1 replies
  • 0 kudos

Resolved! Cycling best efforts

I've recently noticed that in addition to segment PRs I've had a third fastest over 50 km medal. Frustratingly, there appears to be nowhere to check best efforts over time/distance for cycling although there is one for running. I assume the data is t...

GaiusS by Shkhara
  • 4300 Views
  • 13 replies
  • 19 kudos

Rename "fitness" to "recent training load"

Your Strava fitness number has nothing to do with fitness. It goes up when you overtrain and down when you taper for a marathon. Strava should rename it to what it really is: "recent training load."

Rogier by Pico de Orizaba
  • 604 Views
  • 2 replies
  • 5 kudos

Resolved! Moving Time Error

I recorded a hike on my Garmin Etrex with an elapsed time of 4:12:51 and moving time of 3:54:26. When it loaded to Strava the elapsed time showed as 4:12:46 which is fine but the moving time came up as 00:00:59 giving a pace of 11s/mile. A new world ...

alif18 by Mt. Kenya
  • 2799 Views
  • 2 replies
  • 1 kudos

Resolved! How to see all time stats for other sports, such as walk

I started using Strava in the summer of 2010 when the Whister Granfondo came to town and I had to buy a bike and start training. No Garmin, HRM, or power meter to start. Much more raw (and sometimes more enjoyable )One feature that Strava took away t...

Rixter by Superuser
  • 8400 Views
  • 8 replies
  • 15 kudos

Resolved! Refresh my results tool DOESN'T SEEM TO WORK!!!

I think I have a problem with one segment where I tried hard today to hit my PR and I did it. The sträva live segment on my wahoo Elemnt shows I did it 16:07 minutes but when I did upload the activity on Strava, it show 19:22 minutes. I already tried...

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