Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

The Hub is now in read-only mode as we make improvements to the Hub experience. More information is available here.

Forum Posts

Upholding platform safety

Strava Community - Recently our team has been dealing with a sustained campaign of inauthentic content posted to the platform and as a result we have taken certain necessary steps to safeguard the community. One of the many measures we have taken is ...

Marya by Community Manager
  • 3526 Views
  • 0 replies
  • 0 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 4358 Views
  • 20 replies
  • 66 kudos

Resolved! Saving Routes to a Club

I would like to be able to save Routes to a Club, so that we have a 'library' of routes that Club members use - I have my own routes, and other club members have theirs too, but it would be very good to be able to select some of them and share to a c...

Resolved! Default bike for "Indoor Cycling"

I marked my bike for "Virtual Ride" and I thought that ALL indoor cycling will be matched with a bike I choosed but it's not. I have to correct used bike every time manually after. Not everyone using Zwift to record training indoors. I just ride with...

xkowekx by Mt. Kenya
  • 1706 Views
  • 1 replies
  • 2 kudos

Resolved! Logging time on manual activities

Question for the group: when I add a manual activity, I enter the time I did it but on my feed it shows as an hour earlier. Does anyone know why this is and how to fix it?

Elevation gain issue

I recently used Strava (iPhone app) on a backpacking trip. The trip was a combination of trails and backcountry routes, all of it in steep terrain, over several days. On a couple of the backcountry routes, the elevation gain shown for the day was way...

Resolved! Very slow strava app

I am experiencing a very slow strava app on my android. Everything takes very long to upload. Both wifi and 4g. I tries to re install the app without success. I am not using a vpn... 

Resolved! Splitting an event

Can I record several sections of a run as one event? I am planning to run to the train station, pause Strava, jump on a train, get off the train, start Strava again, run to another station, etc. Can I do this as a single event?

Resolved! Incorrect Avg Power data by e-bike rides

I think AVG POWER on Strava by my e-bike rides is not correct (today 276 W; October 23 with heart belt 259 W) - it is too high and incorrect. When I am riding on non e-bikes, my AVG POWER is 130-170 W, I am not able to make 276 W or 259 W... It seems...

Kodlti by Mt. Kenya
  • 1280 Views
  • 2 replies
  • 2 kudos