Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

Upholding platform safety

Strava Community - Recently our team has been dealing with a sustained campaign of inauthentic content posted to the platform and as a result we have taken certain necessary steps to safeguard the community. One of the many measures we have taken is ...

Marya by Community Manager
  • 7184 Views
  • 0 replies
  • 0 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 4457 Views
  • 20 replies
  • 66 kudos

Getting Started with Strava Soccer Tracking

I've just begun using Strava to track my soccer sessions. What advice do you have for a beginner like me? Also, I'm curious about your soccer picks – any recommendations or predictions for the upcoming matches?

Resolved! Interface changes

Everyday I log my commute and track my progress under profile quick and easily. It’s been moved ? Where? I can’t find my progress for the year and stats … 

Resolved! Saved Routes and Heatmaps

Hi,  firstly apologies if this has been suggested or is fixable already within Strava. I'll be clear, I have not issue personally with heatmaps however, when I am following a saved route it is not helpful or useful having my global heatmap both the s...

Michael by Mt. Kenya
  • 754 Views
  • 1 replies
  • 1 kudos

Resolved! Seguidores

Unfortunately, due to some system error, I have stopped following or being followed. I would like to request a correction or check if this has occurred in other accounts. Thank you very much in advance.

Walysson by Pico de Orizaba
  • 923 Views
  • 1 replies
  • 0 kudos

Resolved! Moving from Adidas Running (Runtastic)

I've finally gotten fed up with the Adidas Running app. It was terrific until Adidas bought it but it's gone steadily downhill. I have a Galaxy S22+ and a Galaxy Watch 5. The app constantly loses GPS connectivity and to top it off, most of the time i...

id-bob by Mt. Kenya
  • 13800 Views
  • 4 replies
  • 6 kudos

New problems in route creation

It appears there have been some recent changes in routing that have started causing problems for me.Here's one example:https://www.strava.com/routes/3094852996270569588You can see that instead of simply going straight at the light and crossing the ro...

dantsai by Pico de Orizaba
  • 11700 Views
  • 30 replies
  • 22 kudos

e-bike segment/kom

in my opinion it makes no sense to assign the ranking for those who use an e-bike, e-mtb or other electric bikes (I have an e-mtb). The performance is not 100% of the athlete ...