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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 2288 Views
  • 18 replies
  • 61 kudos

Resolved! Slight error on the new KOM/CR table.

A recent change to user profile of the web version presents a column heading indicating "Total efforts", but the data being shown is the number of members who have traversed the segment.  As a member may cross the segment numerous times, these are tw...

Screenshot 2023-03-28 141031.png

Resolved! Hide map but leave analysis data visible

Hi. I would like to keep the analysis (altitude, speed, cadence, power and power fields) visible for an upcoming cycling activity and only turn the map (i.e. the location of the activity) invisible. Is this possible? I tried this on a test basis with...

Resolved! Problems with google play subscription

The price increase in google play cannot be confirmed. As soon as the pop-up dialog "confirm identity" appears, nothing else happens. Tried with multiple browsers (chrome, firefox, edge, opera) and devices (Windows PC and Android).

Resolved! Why the segments of MTB and eMTB not the same?

why aren't the segments of MTB and eMTB not the same? it's easy, just create 2 different rankings for each segment, one for MTB and one for eMTB. me and my friends who switched to eMTB, we realized that there are very few segments marked for eMTB, le...

Resolved! Access photos during route planning

Does anyone know how to access photos during route creation? For example I am working on a new trail run route and I can see photo icons on the map. But there doesn't seem to be a way to click the photo to see it. If I click (or cmd click or ctrl cli...

bricin by Shkhara
  • 4599 Views
  • 11 replies
  • 3 kudos

Resolved! Auto Excluded Efforst and inconsistency

Hi those interested and knowing.I've only recently realised that "auto excluded efforts" is a thing since around March 2022. I thought it was bad gps data when some of my efforts went missing but retrospectively many were auto axed.Today I did a real...

Screenshot 2023-02-18 at 14.21.28.png Screenshot 2023-02-18 at 14.20.19.png Screenshot 2023-02-18 at 14.05.27.png
GenoV by Mt. Kenya
  • 1799 Views
  • 2 replies
  • 3 kudos

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