Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Mt. Kenya
  • 322 Views
  • 6 replies
  • 4 kudos

Why does Strava change routes automatically?

Good morning everybody,I create a lot of tracks for my weekend runs, and since I started using Strava for that I started to notice that it was becoming increasingly difficult, to the point where I stopped using it. At the moment I use it to save trac...

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Resolved! Two "athletes" one account

Hello. I loged in to strava web on a new computer; using "Sign in with Google". It created a new Athlete, that it is now connected to my google account.On the old computer i can still log in as old user, but i am affraid that my old activities, chall...

Neven75 by Mt. Kenya
  • 100 Views
  • 2 replies
  • 0 kudos

Resolved! Strava iOS App Activities Not Showing Images

Seeing a really odd issue over the last few days. All activities in my feed - including my own - are not displaying any images (map, photos) other than video. Everything is fine when I logon via a browser. I have tried logging out and back in again, ...

Resolved! "Run" and "Trail Run" dashboard differences

Hello, on the workout thumbnail, "Runs" show Distance, Pace, and Time whereas "Trail Runs" show Distance, Elevation Gain, and Time.  I'd like the Trail Runs to show Pace...why don't they show pace?  Or GAP?  Can you make it so that both "Runs" and "T...

ojohnson by Mt. Kenya
  • 3098 Views
  • 2 replies
  • 0 kudos

Resolved! Where can I find Group Challenges on the Website?

This is driving me crazy. I can see my active Challenges under Groups on the mobile app, but where is this view on the website? If I click on Challenges at the top of the home screen, it just shows me "Recommended For You" challenges that I could joi...