Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Mt. Kenya
  • 360 Views
  • 7 replies
  • 6 kudos

Fitness points not added

Recently, I am not getting any fitness points for trainer rides.  My relative effort and heart rate are as high as running activities where I've gotten +2. My power meter doesn't seem to be reading consistently, so my avg power is low.  How do I fix ...

frösch by Mt. Kenya
  • 98 Views
  • 1 replies
  • 0 kudos

Resolved! Default Activity When I Go To Record

Greetings! It is not easy to find where to post or where to get help. Hopefully someone has some guidance. I use Strava for cycling probably 95% of the time but one time I went hiking about 3 months ago and decided to record it. Now whenever I open t...

iiszach by Mt. Kenya
  • 10199 Views
  • 21 replies
  • 17 kudos

Resolved! UNSYNCED ACTIVITY

Hello, I have a problem with unsynced activity showing in my app. Cant sync it, cant delete it. Please help. Pics attached.              

Screenshot_20220824-193545.png Screenshot_20220824-193549.png
Kapelusz by Shkhara
  • 28900 Views
  • 5 replies
  • 4 kudos

Leaderboard

I have just done a MTB ride today and for the 1st time ever I CAN'T compare my segments against all other strava users on the leaderboard etc.....This was one of the best features you had in the APP(which everyone uses)!What has happened to the featu...

Joelene by Mt. Kenya
  • 99 Views
  • 1 replies
  • 0 kudos

Resolved! Personal heatmaps seems broken

As an international traveler was one of the coolest features. On the webI no longer can zoom out very far.  No longer see workout aggregates.  Basically difficult/impossible to find my own workouts.  Hopefully this is a known bug or bad release and g...

flipkin by Mt. Kenya
  • 1099 Views
  • 13 replies
  • 28 kudos

Strava route suggestions not working now

My app seems to have updated recently and now the Strava route suggestions is not working.It will not come up with any routes when I ask for hills, hard efforts, off road etc from my location even though it used to have dozens of suggested routes.If ...

Resolved! Weekly Widget Progress- Option to remove

I do not want this option on my feed.  It popped up a few months ago and went away.  It is now back.  I am hoping now that it is back- I can remove it. The widget itself seems to be primitive and only collects quantity rather than quality.  Then ever...

Jzeeee by Shkhara
  • 1225 Views
  • 15 replies
  • 19 kudos