Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Mt. Kenya
  • 357 Views
  • 6 replies
  • 5 kudos

Resolved! cancelamento / cancellation

boa tarde, fiz o meu cancelamento do plano que ativou automaticamente. no regulamento diz que temos que pedir o estorno em 7 dias, eu preciso o estorno no valor da conta do meu cartão, poderia estornar por favor?  TRANSLATION: Good afternoon, I cance...

larissa- by Mt. Kenya
  • 200 Views
  • 4 replies
  • 1 kudos

Display/ share long activity

I am very satisfied with Strava. However, not about displaying long activities among all other activities of your followers and sharing a long activity @Social Media.For example, yesterday I cycled the touring version of the Amstel Gold Race. This to...

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Sander by Pico de Orizaba
  • 54 Views
  • 0 replies
  • 0 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Mt. Kenya
  • 329 Views
  • 6 replies
  • 5 kudos

Fitness points not added

Recently, I am not getting any fitness points for trainer rides.  My relative effort and heart rate are as high as running activities where I've gotten +2. My power meter doesn't seem to be reading consistently, so my avg power is low.  How do I fix ...

frösch by Mt. Kenya
  • 97 Views
  • 1 replies
  • 0 kudos

Resolved! Default Activity When I Go To Record

Greetings! It is not easy to find where to post or where to get help. Hopefully someone has some guidance. I use Strava for cycling probably 95% of the time but one time I went hiking about 3 months ago and decided to record it. Now whenever I open t...

iiszach by Mt. Kenya
  • 10199 Views
  • 21 replies
  • 17 kudos

Resolved! UNSYNCED ACTIVITY

Hello, I have a problem with unsynced activity showing in my app. Cant sync it, cant delete it. Please help. Pics attached.              

Screenshot_20220824-193545.png Screenshot_20220824-193549.png
Kapelusz by Shkhara
  • 28900 Views
  • 5 replies
  • 4 kudos