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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 2297 Views
  • 18 replies
  • 61 kudos

Resolved! Photo descriptions get deleted

After the last media-related update of the web version, all previously entered photo descriptions are deleted when you edit anything in the activity. I had lost quite a few of them before I knew what is going on

zbooyek by Mt. Kenya
  • 1000 Views
  • 2 replies
  • 2 kudos

Resolved! Accessing anonymous Strava data

Hi, I am a Marketing Professor researching on the field of mHealth apps and consumer behavior. I would be very interested in accessing to some anonymous Strava database of people´s activities recordings. Do you have any kind of partnership for that ...

miriam_a by Mt. Kenya
  • 1500 Views
  • 1 replies
  • 2 kudos

Resolved! Indoor Cycling Tag not saving

Hello, for some reason, Strava will no longer save the indoor cycling tag on my activities. As such, it does not remove the map and post relevant data charts for an indoor ride (HR, power, cadence etc.). I have tried multiple times to select the tag ...

ccollins by Mt. Kenya
  • 1100 Views
  • 1 replies
  • 1 kudos

Resolved! Activity vs Route.

Currently, when I ride, I simply click the "record" button and then save that activity. It shows nicely in my Activity Feed, and tracks in my statistics.Now I have entered a Route into Strava and will use the app for navigation. Will that automatical...

rjk by Mt. Kenya
  • 999 Views
  • 1 replies
  • 0 kudos

Add the ability to submit bug reports

It would be great if Strava had an ability to submit bug reports where the submitter would be at least told that the bug has been acknowledged versus ‘works as intended’ or ‘no intent to fix’.  Submitting bugs as ‘feedback’ gives no acknowledgment so...

Eaj836 by Shkhara
  • 1799 Views
  • 4 replies
  • 5 kudos

Resolved! Vitesse et allure / Speed and pace

Je débute sur strava et je vois, pour mes activités, l'allure (temps/km) mais je ne vois pas affiché la vitesse (km/heure). Où puis-je trouver la vitesse? Merci TRANSLATION: I'm new to Strava and I see, for my activities, the pace (time/km) but I don...

Pitote by Mt. Kenya
  • 999 Views
  • 1 replies
  • 0 kudos

Resolved! Activities Summary at end of year

How does the summary that is sent by email at the end of the year calculated?  Does it go from January 1st to December 31st or a different date?  Does it count in manual activities or does it only do recorded ones.

B-man by Mt. Kenya
  • 1000 Views
  • 1 replies
  • 1 kudos

Resolved! Segments

How do you make new segments?  Can you see all of them when you are on the free mode and private?

B-man by Mt. Kenya
  • 1199 Views
  • 1 replies
  • 2 kudos

Resolved! Rowing on Strava fails to use the data it collects

If I go on a mountain bike ride with nothing but my HRM and my Garmin, Strava gives me a ride that shows me where I went, a graph of all my HR data, and a realistic estimate of my calories burned.If I go on a hike with nothing but my iPhone to record...

frankk by Mt. Kenya
  • 1299 Views
  • 1 replies
  • 0 kudos

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