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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 2305 Views
  • 18 replies
  • 61 kudos

Resolved! No best effort data showing on run

I’ve done 2 runs tonight and on my second one I cannot see any best effort data at all and it’s isn’t showing on app or website. It was a 3.25km run so presumably long enough to get at least some data. I can see the best effort data for everyone else...

Viczz by Mt. Kenya
  • 399 Views
  • 3 replies
  • 2 kudos

Resolved! Heatmap still showing line after activity cropped

Hi,I went on a hike but forgot to end it, so the drive back home was registered as part of the activity and also showed up on the heatmap.Cropping the activity removed the drive from the hike, but this didn't remove the 8 kilometers of driving from t...

dsandem by Mt. Kenya
  • 301 Views
  • 1 replies
  • 0 kudos

Resolved! Show average speed for running

IS there any way of getting Strava (on the web and on the Android app) of showing the average speed for each run instead of the average pace.  I have used a couple of other apps that allow you to specify your preference, but I could not see such a se...

Resolved! Strava map sync with Zepp with Korean account

Hi My zepp - amazfit- does not upload map data to strava automatically.And I have figured out online that if I create my zepp account with the US region instead of Korea, the issue can be solved.  However as I have used my zepp account with KR(South ...

Joey506 by Mt. Kenya
  • 500 Views
  • 1 replies
  • 0 kudos

Resolved! Runna activity not included in fitness

I use the progress features quite a lot and find them helpful i.e. monthly fitness and relative effort. I logged a 10km then yesterday via Runna and it loaded a Ross the my activity fees no problem, but it is not showing against any of my progress?

Resolved! Athlete and Segment search are gone?

HiWith the recent web UI update I can't find a way to search for an athlete or segment. These 2 features are gone forever or I can expect to have them back? I think they are essential to have and it is not nice to remove them without any communicatio...

Resolved! Accidentally deleted saved activity

I accidentally deleted an activity on strava. It was a 5K PR attempt. I was hoping you one of the strava support team whose reading this could spare a couple moments to quickly restore this deleted activity, as it was a great accomplishment for me.ch...

Henry24 by Mt. Kenya
  • 400 Views
  • 2 replies
  • 0 kudos

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