Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Mt. Kenya
  • 6 replies
  • 1 kudos

Resolved! Power Curve vs Average Power

Average power for the whole ride at the end of Power Curve is always lower than Average Power for the ride on the activity page.  Why is that?  Is it because Power Curve does not filter out stops?  Is there an option to filter out stops from the Powe...

Resolved! Activity names and details on feed

Hello,Lately my strava app doesn't show the names and details of the rides on the feed. It only shows the map and the date on my activity page and on the feed page some people's rides are only map and some others are normalDoes anyone else has the sa...

YasinCB by Mt. Kenya
  • 3 replies
  • 2 kudos

How to disable "New Post" Notification

Hi everyone, recently I started receiving notifications for any post that might appear on any of the clubs I'm member of. This is super annoying as I now get many redundant notifications daily. I don't remember having this in the past, it feels like ...


Resolved! Kudos to all in group feature wonky

Today when giving kudo to one person in a group activity, all people got kudos from me. Nver seen this before today. OK. No problem. However, when other people posted the ride later in the day, and I tried to add a kudos to them, it would show the ku...

Resolved! No contact from support

Hi I have an issue with badly incorrect data due to a heart rate strap defect. Emailed support about four days ago and no response. Is there anyone here who can help? thanks 

Rhwells by Mt. Kenya
  • 1 replies
  • 0 kudos

Resolved! Flyby issue

Good day, I'm having trouble seeing any flybys.  It is showing my route but no other riders.  I've been out on busy days at popular spots and a few people I've ridden recorded rides but did not show up on flybys.I checked my privacy settings and all ...