Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

Upholding platform safety

Strava Community - Recently our team has been dealing with a sustained campaign of inauthentic content posted to the platform and as a result we have taken certain necessary steps to safeguard the community. One of the many measures we have taken is ...

Marya by Community Manager
  • 8508 Views
  • 0 replies
  • 0 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 4531 Views
  • 20 replies
  • 66 kudos

Resolved! Bug report: email on CR contains wrong information

I received an email that I got two CRs, but in reality I only got one. The other was a PR and outside of the top 10. Also the name of the user and the name of the segment are prefixed with numbers.I love the app by the way. Keep going

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Resolved! Miles in achievements even if metric has been set as defaults

Hi, In achievements:  where users get medals and personal bests etc. There are still miles (1/2 miles, 1 mile, 2 miles) even if users have "Metric" selected as the default in the settings. Now, users who selected metrics should not be forced to see m...

Tor by Shkhara
  • 1948 Views
  • 8 replies
  • 3 kudos

Resolved! Add Legend to this graph/chart

In this graph/chart at the bottom showing pace and heart rate, can you tell what is the pace and what is the heart rate? If the answer is 'no', then please add legends on the left and right axis accordingly to it please. Thank you.

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jochen by Mt. Kenya
  • 905 Views
  • 2 replies
  • 1 kudos

Resolved! Windsurfing speed in kn

Hello! I am using Strava for recording windsurfing sessions (amongst others). Although I have selected “metric”, the speed is measured in kn. How can I switch to either kmh or mph? Thanks, Aris

adivaris by Mt. Kenya
  • 1440 Views
  • 1 replies
  • 1 kudos

Resolved! Flyby

I’ve enabled flyby in the settings, via mobile app and tried via URL sit but I can’t get it to work?

Wendy319 by Mt. Kenya
  • 2600 Views
  • 3 replies
  • 0 kudos

Resolved! Map my Run to Apple Health to Stava possible?

I use Map my Run to record my runs and it integrates to Apple Health perfectly.  Is there a way for this to also link to stava so I don't have to manually download the TCX file and upload it?  When I use Apple Workout from my watch to record my runs ...

mlance by Mt. Kenya
  • 2300 Views
  • 1 replies
  • 1 kudos

Resolved! Adaptive Training

Strava has a lot of great information about my activities, so I'd love to see it use that information to create adaptive training plans.I'd like to be able to do things like:Tell Strava that this is an easy run, so warn me if my heart rate gets too h...

Resolved! Notifications are on, but not working

I am not receiving any Strava notifications, and if I try to turn on 'Friends Activities' notifications, the app doesn't realize that it is on. The video upload did not like my link, so here's a video of the app not recognizing it's own settings.http...