Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 867 Views
  • 14 replies
  • 50 kudos

Resolved! Leaderboard confusion ?

A little while ago Strava added the classification of "CR" for bike leaderboards (and presumably for other Activity types) in addition to KOM and QOM.  So we have CR for the fastest ever performance, KOM for fastest male and QOM for fastest female.  ...

Ian by Elbrus
  • 2431 Views
  • 1 replies
  • 1 kudos

Resolved! Athletes in my feed I did not ask to follow

I have athletes showing up in my feed that I did not ask to follow and I do not know. This started about 3 days ago. I did not make any changes to my settings and am unfollowing each one as I see them, but is this a bug? Was there an update I missed?

NDrides by Shkhara
  • 899 Views
  • 1 replies
  • 1 kudos

Resolved! Publish post not an option on my club page

Hi there - I was able to publish posts but having tried today after putting in my content the 'publish post' button isn't live which is really odd. Can anyone help me please? Thanks, Shona

YMRTC by Mt. Kenya
  • 809 Views
  • 1 replies
  • 0 kudos

Resolved! Group Challenges - end point

I'm participating in a group challenge setup through my company, but have a query regarding what constitutes the challenge being complete, e.g.Rowing target :1500km, challenge end date 12 SeptIn the above scenario, if the distance target is hit befor...

tlough by Mt. Kenya
  • 1226 Views
  • 1 replies
  • 1 kudos

Resolved! App notification

*First, the following screenshots are in German, hope this won't be a big issue.*When I recevie Kudos or a close friend (marked as favorit) uploads a new activity I am notified by a push nofification on my mobile.When I tap on this message I am direc...

Bildschirmfoto 2022-08-17 um 08.52.18.jpg Bildschirmfoto 2022-08-17 um 08.53.18.jpg
cy-linder by Pico de Orizaba
  • 1161 Views
  • 1 replies
  • 3 kudos

Resolved! Illegal segments

Is there a way of flagging an illegal segment, e.g.Clearly states cycling forbidden,without actually riding the segment yourself illegally? I know a few illegal and dangerous to Walker segments that should be flagged but I seem to only be able to fla...

Andy1 by Mt. Kenya
  • 1637 Views
  • 2 replies
  • 3 kudos

Resolved! button '3 more suggestion' removed atfer update

after the update from august 9th the button '3 more suggestions' is removed from the routes creator on the mobile app.why did strava removed this?Now you only get 3 options to choose out of.please bring back this button or give the user more options/...

GlennR by Mt. Kenya
  • 1073 Views
  • 1 replies
  • 0 kudos

Resolved! Rock Climbing

When I climb at the gym, strava records elevation gain up, and down, so I always leave with zero 0ft. Is there a setting I need to change to only record what I climbed up, and not what I roped or jumped down?