Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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routing issues

Using Strava routing including unpaved sections is always an adventure. First, those routes almost always include at least one unrideable or even impassible section. Second, the Strava route builder is often refusing to include sections that are well...

Resolved! Where does surface data come from?

I'm trying to figure out where the surface type data comes from for Strava. I know some of it comes from OSM(OpenStreetMaps) and that's referenced here -, but there seems to be ...

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Resolved! Gaps in Heatmap

I'm curious to know if this is a known issue, or if there is a resolution to an issue I have observed.  In the heat map, I often see large "gaps" in sections that have been ridden.  It would be useful if the sections were contiguous.  In fact, for so...

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fulmar2 by Shkhara
  • 9 replies
  • 3 kudos

Resolved! Inputting weight

Can it be made easier to input your actual weight via the app? I am in the 124lbs and under category but when I look at the leaderboards I see that many people are clearly far heavier than that.  can people then be reminded to enter their correct wei...

Jonm by Mt. Kenya
  • 1 replies
  • 1 kudos

Resolved! Is there a kudos giving limit?

Question: is there a limit to the kudos that you can give? Per hour, per day, etc?  I was scrolling my feed and was giving kudos and at some point I wasn't able to. 

uzaks by Mt. Kenya
  • 1 replies
  • 2 kudos