Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

Share your Strava Maps story to win 1-year of subscription!

Whether you use suggested routes to find your new favorite neighborhood loop, download offline maps to trek through the backcountry, or use Heatmaps to find new places to explore — we want to hear how you are using Strava Maps! Tell us what you value...

Marya by Community Manager
  • 3 replies
  • 12 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 16 replies
  • 52 kudos

Problem: privacy of group activities

TLDR: allow athletes to be part of a group activity despite having their profiles private.According to Group Activities Privacy Controls FAQ: Set your Group Activity privacy controls to 'Everyone' if you don’t mind other athletes seeing you were part...

szymon_s by Mt. Kenya
  • 0 replies
  • 0 kudos

Resolved! Strava time stamps are not local time?

HI community,I have been using Strava for the past 14 months with full subscription and find it great for aggregating all my activities.Lately I have noticed that the Strava Clock is not my local clock, the Strava clock is apparently Strava server ti...

Notification Badge odd (red) color

The App for IOS has a small visual issue. The notification badge is red and does not match the orange layout. i know that’s picky, but I wanted to mention it. Kind regards   

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adandl by Mt. Kenya
  • 1 replies
  • 0 kudos

Resolved! Cycling Actual Speed

Is there any reason why Strava doesn’t display the actual speed during my bike rides. It shows the average which updates every so often but I want to be able to see the ‘actual’ speed during my journeys.Cheers

Hammerpgh by Mt. Kenya
  • 15 replies
  • 39 kudos

Resolved! Strava GPS mistake destroyed my statistics!!!

Hi All, Yesterday my Strava went crazy and added nearly 1Km to my usual running means that now my Personal Bests are impossible to beat and all my statistics are affected.Is there a way to keep the activity without it affecting the statistic...

Khanzo by Mt. Kenya
  • 2 replies
  • 2 kudos

Resolved! 100-image/video limitation

Premium Subscription subscribers (and arguably, ALL users) should have ALL their photos and videos accessible and visible to both themselves and their followers.The 100 image limitation is bull**bleep**. It did not originally exist once they introduc...

Resolved! (RESOLVED) Notifications not working

Hi, i hope someone can help me, I've realized the last few days that I'm not receiving any notification from strava, even if a workout has been uploaded. I've un-install the app and re-install it again, I've allowed all the notification but still get...

Abrik by Shkhara
  • 8 replies
  • 8 kudos

Resolved! Auto Excluded Efforst everyone,Yesterday I made a really hard effort and I broke my record for 3 segments listed in the picture above which are excluded for me. On 2 segments, I didn't even take the KOM, so I don't see wh...

askori23 by Mt. Kenya
  • 1 replies
  • 0 kudos

Resolved! Any footprints?

May I know if I search an athlete on strava and view their profile & activities, will they know? Will I leave any footprints? 

Resolved! Flyby issue

Good day, I'm having trouble seeing any flybys.  It is showing my route but no other riders.  I've been out on busy days at popular spots and a few people I've ridden recorded rides but did not show up on flybys.I checked my privacy settings and all ...