Strava Features Chat
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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Mt. Kenya
  • 6 replies
  • 4 kudos

Resolved! Downloaded routes issues

New to the forum so apologies if in the wrong placeMy downloaded routes won't load once I'm out in the middle of no where with no Internet. This keeps happening. I can't even see my list of routes anymore to open the downloaded one. It just tells me ...

Resolved! Runna activity not included in fitness

I use the progress features quite a lot and find them helpful i.e. monthly fitness and relative effort. I logged a 10km then yesterday via Runna and it loaded a Ross the my activity fees no problem, but it is not showing against any of my progress?

Resolved! Strava vs. Garmin Connect total work numbers different

I have a power meter, so I can see the total work number (in kJ) as I ride my bike. Unlike "calories burned", total work should be a fairly straightforward calculation from the power numbers in Watts (it's a discrete time integral). Once the ride is ...

rupesh97 by Mt. Kenya
  • 3 replies
  • 0 kudos

Resolved! Group Challenges User Interface

Hi, in the recent past (Winter 2022) group challenges would show the individual contributions of participants working together towards a goal. That was highly encouraging to members because it showed the work they put in to the collective goal.Now fo...

“Virtual Ride”

Please bring back the “Virtual Ride” type. I and many others use it to separate outdoor from indoor rides. Thank you. 

ukexpat by Mt. Kenya
  • 46 replies
  • 104 kudos


Hi, my Strava account on an Android phone won't let me change email. The account and address is 12 years old and that email has not been used for anything other than Strava throughout those years. I honestly have no recollection of using it - note th...

Big-Al by Mt. Kenya
  • 3 replies
  • 0 kudos

Resolved! Pause notifications while injured

Can we pause notifications from Strava while injured. I’d really like to get back out there but I’m on strict bed rest the  light activity for the next 6 weeks. I’m already nervous about losing conditioning but Strava updates feel like nags.and I rea...

Resolved! Time zone right in Profile but not in Feed

Hi, I started a challenge on 1st January and recorded the results manually and when I look at my activity feed it is reporting 31 December last year instead. I have checked the time zone settings and it says Sydney Australia and I've gone in to edit ...

RebeccaO by Mt. Kenya
  • 2 replies
  • 0 kudos

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