Strava Features Chat
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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 2291 Views
  • 18 replies
  • 61 kudos

Resolved! Cancel open meditation app??

Hi allI booked an abonnement for the O P E N meditation app together with strava. I donr have a laptop and the app is only available for iphones I really want to cancel this but can't find the place where to cancel. Someone can help me ? Thanks a lot...

Remans99 by Mt. Kenya
  • 199 Views
  • 2 replies
  • 0 kudos

Resolved! Heat Map Inconsistent

My own heat map doesn‘t include certain bicycle rides, some of which are my longest in distance and elevation. I can see some on the heat map when I select all activities, but most I can't. I've changed the privacy settings, time/date, ride details, ...

Shel1 by Mt. Kenya
  • 300 Views
  • 3 replies
  • 2 kudos

Downloaded routes not displaying

Hi, I have downloaded routes then when I open the app offline it just says "you don't have any routes downloaded for offline use. your saved routes will be visible once you're back online". I have tried uninstalling the app, powering off my phone the...

wshaw312 by Mt. Kenya
  • 299 Views
  • 3 replies
  • 1 kudos

Resolved! Lost access to my account

Hello All, I hope to get answer here because Strava Support does not answer.Yesterday evening I had a run and the activity did not log into strava, I proceeded to log out, and when I tried to log back in, it created a new blank account ON the same em...

Kire by Mt. Kenya
  • 899 Views
  • 7 replies
  • 2 kudos

Resolved! How to change emailadress

Hi all,I don't know where to put this question. So, here i go:So i want to buy Strava Premium. I bought for 70 euro's on Google Pay.What is didn't see, that my Google Pay and Strava-mail don't match.Now i got 70 euro's on a different mailadres and no...

Resolved! Weekly Widget Progress- Option to remove

I do not want this option on my feed.  It popped up a few months ago and went away.  It is now back.  I am hoping now that it is back- I can remove it. The widget itself seems to be primitive and only collects quantity rather than quality.  Then ever...

Jzeeee by Shkhara
  • 2499 Views
  • 16 replies
  • 25 kudos

Resolved! Strava Subscription

Hi,I recently downloaded the app and it has taken a years subscription out of my bank account but the app is still asking me to start a free trial and I have limited acccess to the app. Can someone please advise?

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