Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

Resolved! (RESOLVED) Heat Map Not Updating

My ride this evening does not appear on my personal heat map.   Following the recommendation from other forum posts, I changed the activity to something else (Badminton) and then back to Ride.  It still doesn't appear on my heat map. https://www.stra...

Krahling by Mt. Kenya
  • 8008 Views
  • 74 replies
  • 221 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 3882 Views
  • 20 replies
  • 65 kudos

Resolved! Other Club events

It would be nice to have non-run/non-cycle events for clubs. I have used club events to help organize swim meets, social dinners, and would like to use them for swim/rowing practice / regattas and more. Having more events would help keep people comin...

jleigh by Mt. Kenya
  • 699 Views
  • 1 replies
  • 1 kudos

Resolved! Feature Request: My Routes Folder System

Aloha from Hawaii! I am a passionate Strava route creator and would love to see a private file system added to the “My Routes” feature of Strava web and mobile. It would simply all subfolders in “My Routes” and allow you to name and assign routes bui...

Resolved! Fatmap and Strava History

I've installed the Fatmap app and logged in via Strava but none of my past activities show up. When I'm on the "My Adventures" page it says I can connect a tracker to get my Strava data but when I click through I only get options to connect Garmin, S...

Resolved! activity filter

Hi, if possible, I would like to understand how many km I have done since I fitted my new tyres. I would like to have a filter for dates from — to so as to have a report of the total km done, altitude difference done and time taken. Thank you.

GL1 by Mt. Kenya
  • 599 Views
  • 1 replies
  • 2 kudos

Resolved! Entering a new age group

I'm now a 55 year old runner. All my previous runs were in the category lower. So all my runs are no longer showing up in the 50-55 category (as I'm no longer in that age bracket)Only my current runs show up ....what about all the others when I was y...

Resolved! Total Time for the Day at a Glance?

I just signed up for the premium plan. I do indoor cycling which I do on and off throughout the day, 10 minutes here, 25 there, etc. Is there a way at a glance to see my total time for the day? Thanks!

David7 by Mt. Kenya
  • 700 Views
  • 3 replies
  • 1 kudos

Resolved! HR data not showing

Using a Wahoo Tickr...the HR works fine but the transfer from Zwift to Strava strips the HR (but it still transfers to Garmin connect ok).  Any ideas on why HR won't show for trainer rides on strava?  Outdoor rides are no issue

Resolved! Reply autocomplete should prioritize names of commenters

it’s really surprising how difficult it is to reply to somebody’s comment. The auto complete for the name does not prioritize the names of people who actually commented. Here’s a screen recording, demonstrating: https://share.icloud.com/photos/036eMR...

WesPlate by Pico de Orizaba
  • 599 Views
  • 1 replies
  • 2 kudos

Resolved! Matched Rides Disappearing?

Hi! So, recently I did a ride (bike), one that I do exactly quite often, every couple of weeks for the last few years. Matched rides used to pop up and show me all of these rides going all the way back to 2019. Now, suddenly, I only see matches for t...