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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 2298 Views
  • 18 replies
  • 61 kudos

Resolved! Data Export Missing Translations

When requesting a bulk export of your data, there are missing translations in the 'activities.csv' file:<span class="translation_missing" title="translation missing: en-US.lib.export.portability_exporter.activities.horton_values.type">Type</span><spa...

Resolved! (RESOLVED) Routes Bug

It seems like saving routes isn't working. The route is created but then does not appear in the route list

vuatte by Mt. Kenya
  • 3100 Views
  • 12 replies
  • 9 kudos

Resolved! Moving time vs. elapsed time in Indoor cyxling

I made 3 "indoor rides" today with a couple of pauses using the STOP button on my Garmin Edge 530. It was saved after the third ride. The result in Garmin vs. Strava is: Obviously, in Strava the elapsed time is used in avg. speed calculation. This i...

Screen Shot 2023-10-21 at 22.24.17.jpg Screen Shot 2023-10-21 at 22.24.55.jpg
Tata55 by Shkhara
  • 1300 Views
  • 2 replies
  • 7 kudos

Resolved! Disappearing Segments

Hi, I'm 2 seconds off the KOM for a short segment near me. (34 s) Today I had another try, but on my return home / end, & fill in the Strava report, I found it no longer exists...(The KOM holder has just moved to Spain, by the way).Can Segments be ta...

Wally by Shkhara
  • 3200 Views
  • 7 replies
  • 7 kudos

Resolved! Can't create a route!

Once again, a basic capability of Strava that was working fine has decided suddenly to not work at all.Trying to create a route. Select my start point, fine. But when I select another point, no matter how close or far, I get the dreaded "Error: Sorry...

Stretch by Mt. Kenya
  • 2200 Views
  • 2 replies
  • 2 kudos

Resolved! Challenges allow logging after they close

So I was in a challenge (contest) that ended at midnight. I logged my final activity shortly before and was in the lead. Midnight came and went and I was in 1st place! I was happy I won and went to bed.I woke up this morning, and I can see now that I...

RobB by Mt. Kenya
  • 2899 Views
  • 9 replies
  • 4 kudos

Resolved! Route creation problem

For the first time in several weeks I tried to create a route a few days ago on my iMac using Chrome and some way into the creation of the route it’s like the webpage refreshed and cleared the entire page, it was completely blank. The only thing show...

Venix by Mt. Kenya
  • 4000 Views
  • 18 replies
  • 13 kudos

Resolved! I can't see Waypoints?

Hi All,My group ride has started using waypoints on our routes.Each weekend a route is sent out that includes waypoints and everybody else on the ride can see them on their garmins, but I can't.If I look at the route in Strava on my pc, the waypoints...

RoadBike by Mt. Kenya
  • 600 Views
  • 1 replies
  • 0 kudos

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