Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 378 Views
  • 7 replies
  • 8 kudos

Resolved! Hide an address

I'm not sure which API/Mapping service that Strava is currently using, but it is impossible for me to use the privacy feature to hide my home address.I live in Bahrain and the address system here is messy, so identifying an exact address is pretty di...

JamieG by Mt. Kenya
  • 2399 Views
  • 2 replies
  • 5 kudos

Resolved! Blue shaded circle around my location

Hi all,Can anyone help me get rid if the blue shaded circle?.  It happens every time I create a route and allow Strava to access my location. Makes the underlying map difficult to see.Thanks.

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redart by Mt. Kenya
  • 900 Views
  • 4 replies
  • 17 kudos

Resolved! Side by Side Comparison missing Virtual rides?

I Zwift a lot, even during warmer months. I like the controlled environment and training aspect of it all. I noticed when viewing another athlete in Strava, the "Side by Side Comparison" does not reflect this (very real and full of blood, sweat, and ...

zbatman by Mt. Kenya
  • 700 Views
  • 3 replies
  • 1 kudos

Resolved! Global heatmap

If I log into STRAVA and look at the global heatmap, I just get a blank page. Can anybody tell me what I need to do to see the global heatmap?

Jasp by Mt. Kenya
  • 500 Views
  • 1 replies
  • 1 kudos

Resolved! [bug] iOS Elevation metric truncated on "You" page

On one of my weeks in the "You" Progress view, the Elevation metric is truncated (it shows "1,654..." instead of "1,654 ft")This doesn't happen on any other data points that I can find. Just a random thought, I wonder if it's related to the duration ...

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dantsai by Pico de Orizaba
  • 399 Views
  • 1 replies
  • 0 kudos