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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 2290 Views
  • 18 replies
  • 61 kudos

Resolved! Best efforts

I'm sure the new feature called best efforts is helpful to many users.  However, I am a para-athlete and am unable to run.  That being the case, I have no information showing in best efforts despite the fact that I workout with my handcycle 5-6 days ...

Resolved! Monthly Recap Email

I have seen friends and family that get a strava monthly recap email on the 5th of the next month that gives stats and info about what they did. I do not get this email and it’s not going to spam or anything. I checked email preferences and I have ev...

Ben14 by Mt. Kenya
  • 700 Views
  • 1 replies
  • 0 kudos

Resolved! Account

I had to reset my phone and i forgot my account to login. I found my monthly payment in my google account but when i try to log in its a new account? I would be happy if i get my old account back. All my activities or on that. 

Resolved! Toggle Route Visibility / Hide Route Hotkey M

In Strava Routeplanner (which STILL is not available on mobile..), there seems to be no way to temporarilly hide the planned route to see the features underneath. This needs to be added. This is almost standard practice by now if you look e.g. at Kom...

mo by Mt. Kenya
  • 699 Views
  • 1 replies
  • 3 kudos

Resolved! How often surface type gets an update?

Hi,From what I've read you are using Mapbox as the company to provide mapping and they are using OSM for surface types. I would like to ask you how often do you update your surface types in Strava Routes? I'm asking because I wonder if it's worth edi...

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