Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 11 replies
  • 49 kudos

Resolved! Ebike not included in goal

I ride MTB, E-MTB, road and trainer and the e-bike rides don't get included in my goals.Just had a look at goal setting area and all Strava need to do is include is E-Bike and E-Mountain Bike Ride in All Ride and problem solved.

Hewie by Shkhara
  • 3 replies
  • 9 kudos

Resolved! Can’t comment

 For some reason I haven’t been able to comment for the past 24 hours on activities. A message reads, “rate limit exceeded”. It is working again now. Thank you, Strava. 

Liv by Shkhara
  • 11 replies
  • 35 kudos

Resolved! File Upload - Rate limited

I'm trying to use file upload on the Upload and Sync Your Activities page. I have 400 activities to upload from TCX files, limited to 15 files at a time by the page. I can upload 30 files in 2 batches, and then I get an error: You've exceeded the max...

nekno by Shkhara
  • 38 replies
  • 58 kudos

Resolved! Ads vs. Subscriptions

Hi Strava Team,Why not offer users a choice between a free version (with ads) vs. a paid subscription (no ads) like Spotify/YouTube?I want to share this in order to start a conversation and see what the community and Strava think. This is coming from...

Shant by Mount Logan
  • 4 replies
  • 12 kudos

Resolved! Be Private but still compete for segments

Hello. Wondering if it has ever been suggested to make a way to have your activities be non-public, yet still be able to be part of the leaderboards? A lot of the fun of Strava is segments. I hesitate to not make my activities public because I like b...

Resolved! Segment Privacy

Many cyclist friends are abandoning Strava because of the segments. They would like to be able to make the times on the segments private but still leave the activity visible. Introducing a function that makes the times on the segments private would s...

Adryanx by Shkhara
  • 5 replies
  • 5 kudos

Resolved! Segment Leaderboard Filtering is Broken (Website only)

When I go to any segment page on the Strava website (e.g. and scroll down to the leaderboard, any filtering request that I perform times out and is unable to be performed. The leaderboard filtering is a premiu...

Resolved! Downloaded routes issues

New to the forum so apologies if in the wrong placeMy downloaded routes won't load once I'm out in the middle of no where with no Internet. This keeps happening. I can't even see my list of routes anymore to open the downloaded one. It just tells me ...