Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 11 replies
  • 49 kudos

Resolved! Is Strava Flybys not working?

I'm trying to view Flybys for today's (and prior) run(s). I'm not seeing anything load (see image below) and I'm seeing a unicode type character referenced in the orange section where I assume the route name would be. I do have Flybys privacy set to ...

Screenshot 2023-12-27 at 11.42.47 AM.png

Resolved! Features mismatch between mobile application and web site

I purchased Strava subscription for the first time. On web site there is end-of-year discount for yearly subscription, on mobile app there is not, so I subscribed using website. Frist what I did was to join training plan using web site. Very soon I d...

chunac by Mt. Kenya
  • 1 replies
  • 0 kudos

Resolved! Import .csv files from Garmin

After deleting an activity by mistake , I have found that it is impossible to manually import the csv file from Garmin connect to strava , to reinstate the deleted activity. Is there a solution for this?Many thanks Andy

Resolved! Synch strava to Garmin error code 2050

Hi, when I create a route in Strava, Starred, I find  the route on my Garmin gps under Strava routes but I cannot start it. I get the message “trouble connecting to the server error code 2050. Anyone any idea ? Ilse 

Resolved! Hide an activity from one person

Probably been brought up before but i'd like to hide individual activities from a single follower.  Right now the options are "everyone, followers, no one".For example if someone's boss follows them and they are spending the winter in Spain rather th...

Bretzky by Mt. Kenya
  • 1 replies
  • 2 kudos

Resolved! start timer on a ride

I would like to see if its possible to delay the start of timer when starting a ride. With cold weather starting in the northeast i find using gloves j need to wait to put one on until i hit the start button. it would be nice not to have the timer ru...

chasty9 by Mt. Kenya
  • 2 replies
  • 1 kudos

Resolved! Viewing Commute Stats

Hi There,I'm wondering if there is a feature where you can review commuting statistics:  I.e. on the number of trips marked 'Commute', your commute Km travelled, and CO2 saved in a particular time period?ThanksCharlie

Resolved! Change Privacy Settings by Activity Type

Is there anyway to change privacy settings by activity type? Or Alternatively stop my garmin watch from uploading certain activity types to Strava? I would like certain activities i.e weight training to be private while other activities (mountain bik...