Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

Upholding platform safety

Strava Community - Recently our team has been dealing with a sustained campaign of inauthentic content posted to the platform and as a result we have taken certain necessary steps to safeguard the community. One of the many measures we have taken is ...

Marya by Community Manager
  • 9536 Views
  • 0 replies
  • 0 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 4570 Views
  • 20 replies
  • 66 kudos

Resolved! Hardest app to learn. How do I...?

I downloaded Strava a couple of days ago, not for the social aspect - I'm in a *very* remote area of Canada's North and nobody else rides here - but because I heard it's great at tracking info. I like it so far because of the amount of *correct* data...

Resolved! Mark Swim as Commute but not Race

Hi,When using the Strava Android App(269.10 (1226114)), if you enter a Swim activity, and try to define the `Type of Activity` you only have one option.... Commute Maybe there is somewhere in the world people may need to commute via swimming, but I w...

dsm1891 by Pico de Orizaba
  • 2699 Views
  • 6 replies
  • 37 kudos

Resolved! Bulk delete duplicate activities

Hey,  I've messed up.  I plugged in my Garmin Edge (secondary device) while Express was running and now I have duplicates of ~230 activities.  Is it possible to have these bulk deleted (pretty please!).They were all uploaded from my edge 500 on Monda...

Resolved! PR not recognized

I ran a PR in the Half Marathon yesterday but it’s not showing as such. Has anyone had this issue and if so, how is it resolved? 

Resolved! Strava widget not updating

Good morning, For the past week my iPhone Strava widget has not been updating with correct mileage. I assume this is a known issue based on what I’ve read on Reddit, but didn’t see a topic from 2024 on this topic. I’ve tried removing and re-adding th...

SlimsND by Mt. Kenya
  • 5898 Views
  • 10 replies
  • 12 kudos

Resolved! What happened to stats of people I'm following?

I was off STRAVA for about 6 months. I'm a paid subscriber. When I went back on to upload a cycling ride I was met with a blank screen with some headers. After searching through the headers I found my activities. But, I can't find the rides of any of...

bruce19 by Mt. Kenya
  • 600 Views
  • 1 replies
  • 0 kudos

Resolved! Flags

Two Questions:I understand that if we are Flagged, we should get a notification.... Where are we notified?How do I identify activities that may have been flagged?  I've been using Strava for a few years but never noticed any flags until I stumbled ac...

Resolved! Signup Issue

Hi all,Seems google has released new login screen and that could have impacted signup in strava.I have tried to create a new account using an already existing Gmail account, and Strava returns me an error that I have to accept to share name info.. bu...

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