Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Elevation gain issue

I recently used Strava (iPhone app) on a backpacking trip. The trip was a combination of trails and backcountry routes, all of it in steep terrain, over several days. On a couple of the backcountry routes, the elevation gain shown for the day was way...

Resolved! Very slow strava app

I am experiencing a very slow strava app on my android. Everything takes very long to upload. Both wifi and 4g. I tries to re install the app without success. I am not using a vpn... 

Resolved! Splitting an event

Can I record several sections of a run as one event? I am planning to run to the train station, pause Strava, jump on a train, get off the train, start Strava again, run to another station, etc. Can I do this as a single event?

Resolved! Incorrect Avg Power data by e-bike rides

I think AVG POWER on Strava by my e-bike rides is not correct (today 276 W; October 23 with heart belt 259 W) - it is too high and incorrect. When I am riding on non e-bikes, my AVG POWER is 130-170 W, I am not able to make 276 W or 259 W... It seems...

Kodlti by Mt. Kenya
  • 2 replies
  • 2 kudos

Resolved! Affichage Pourcentage lors apres un run.

Bonjour Pouvez-vous créer svp, une fonction "" pourcentage actif "" ainsi on verrait, en analysant les données Strava quelle était le pourcentage des pentes lorsqu on déplace le curseur sur la trace du parcours réalisé 

Resolved! Getting GPX Routes from Segments

Is there still no way to export existing segments into GPX files? The only thing I could think of was creating my own route, but you can't seem to do that from existing segments. If I manually choose a start and end point, it doesn't accurately follo...

CMCan by Mt. Kenya
  • 1 replies
  • 1 kudos

Resolved! I don't get the new Strava Waypoints feature.

It adds a waypoint every time I click on the map. But if I plan a route on a complicated trail network and want to get the route exactly the way I want I need to click on the map a lot. That isn't different from how the route planning worked before. ...